Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. 16 0 obj 7 0 obj You should not ask for a home visit because of lack of transport to the surgery. Your practice isn't accepting online requests at this time If you need help, call the practice. If you require a home visit please ring the surgerybefore 10.00amif possible so the doctors can plan their visits. econsult@webgp.com 13 0 obj <> practice.support@webgp.com endobj Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Thank you for taking the time to leave your review. The practice is a training practice for both medical students and GPs. This is always obvious when mass vaccinations take place. by Anne and John O'Connor - Posted on 13 October 2021. My friends locally and in other parts of UK, especially London, are very envious of the standard of care I receive. If you need help, call the practice. eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. If you have forgotten your password or have a problem logging in please contact: APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. <> Our clinical governance team meet weekly to ensure eConsult is as safe as possible. Frequently Asked Questions. Find a pharmacy near you. If you need help, call the practice. Staff are always friendly but professional. Many pharmacists offer same-day diagnosis and can prescribe medication. Paxton Green Health Centre. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. I will pass your comments onto the team during our monthly meeting. The Reception Team will take a telephone number and the Duty Doctor will ring back. Paxton Building see Claughton Medical Centre. Find out more about the kinds of cookies we use. Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. Please read our Privacy Policy to discover how we protect and manage your submitted data. Get in touch below. endobj We have been attending this practice for many years and have found them excellent in every way and all staff so helpful. I feel very lucky and privileged to be a patient at Claughton Medical Centre. We will continue to do everything we can to ensure you continue to do so. Questions may change depending on what you input. endobj You can submit a request again from 8am tomorrow. Reducing the waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and hybrid consultation tools. Find a pharmacy near you. stream Arrived and receptionist had all relevant paper work to hand. If you are an NHS patient, please visit our Help is available from 111. Find out how to manage your problem at home. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Ballochmyle Medical Group e-Consult Our online form is not available. <> Most visits will be done following morning surgery, around lunchtime. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. I checked in and immediately off to see the doctor. endobj patient page. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. There is no need to wait in a phone queue or visit the practice. Everyone very welcoming. Please remember to update your contact details with us when you change address, telephone numbers and email address. <> Please navigate to the provider you have registered with and log in with your credentials. review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. Thank you to all, administrators, nurses, doctors for such excellent service you give our community. All in all, super. Report review titled Fantastic Service as unsuitable, Hi Mr Ryder, SE21 8AU. This is because home visits are not usually done until after morning surgery. :E-)c]]g4c z!0 Close menu, Claughton Medical Centre - Bw Taylor And Partners. Contact number. Please note Submitted forms are only viewed and processed during normal GP working hours. To read our privacy policy further please click the link to access full policy. We're delighted you had a positive experience with us. The reception staff are friendly, kind and always helpful. Search for your eConsult NHS GP practice to start. I will make sure to pass your comments onto the whole team. If only I still lived in the area! Congratulations to the Practice Manager! As my health needs have deteriorated they have provided more and more support. You have the right to ask the student to leave the room, but we would hope that you would consider helping to train the doctors of the future. I am sorry you felt that way it is not how we want our patients to feel. by marion smethurst - Posted on 16 February 2022. <> Get NHS self-help advice Find out how to manage your problem at home. Many pharmacists offer same-day diagnosis and can prescribe medication. Please contact the eConsult product team. Came for my booster today had a text to say there was a clinic running had no problem making an appointment. It's great to hear that you had a positive experience with us. review titled The Best GP practice I have ever had. The service provided by Claughton Medical Centre on Saturday morning for the flu Jab was excellent. We're delighted you had a positive experience with us. Thanks Claughton - I've recommended you to numerous friends. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. 17 0 obj Call 111 and speak to a highly trained advisor, supported by healthcare professionals. This form will be sent to our sales and marketing team. endobj Many pharmacists offer same-day diagnosis and can prescribe medication. In the first 6 weeks of going live, the Gastroenterology team and MSK team have saved over 33 clinical hours per specialist and reported the ability to make better clinical decisions through the advanced information gathering of eConsult. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. We're delighted you have had positive experiences with us. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. What if I have a complaint? The service was well organised. Econsultation can also be used for admin and fit note requests. The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. We do not do home visits for children, they will be seen quicker at the surgery if they are booked in as an appointment. <> 14 0 obj We had our 4th covid vaccine today excellent service and so well organized . Greater London. Best wishes, This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. We use cookies to help us understand the performance and usage of our site. London. There is no need to wait in a phone queue or visit the practice. sick notes. We will make you fall in love with your new body and lifestyle for good. Address. Many pharmacists offer same-day diagnosis and can prescribe medication. Ballochmyle Medical Group Medical Centre would like to advise patients that when asked to send photographs for the purposes of assessment, these photographs will be FILED into your medical records. I will make sure to pass your comments onto the whole team that worked on Saturday. Print this page. Superb service! Report review titled Such an impressive practice as unsuitable, Hi Marion, Routine appointments are limited. Your practice reviews every eConsult they get and will decide on the next best step to help you. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. Find out more about the kinds of cookies we use. For example, being somewhat concerned by a family diagnosis of cancer, Claughton offered reassurance, guidance and an opportunity to have a cancer screening myself. Report review titled flu jab as unsuitable, Hi Mr & Mrs OConnor, Find your symptom, condition or request. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. We cannot pass any medical requests on to your GP practice. The WCHC website uses cookies to improve your on-site experience. If you have forgotten your password or have a problem logging in please contact: and GP practice online, for free, from anywhere. This field is for validation purposes and should be left unchanged. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. Find a pharmacy near you. Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. endobj If you would like to see a Clinician face to face please include this on your EConsult form. We use cookies to improve user experience. I will pass your comments onto the whole team. Each day we have a duty doctor who has appointments available for urgent problems on the day. Copyright 2023 Wirral Community Health and Care NHS Foundation Trust. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. 1 Alleyn Park. Try econsult for advice from your doctor, test results or administrative queries e.g. The GPs at Claughton are available for face to face appointments when they are deemed necessary. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. ](9f-}Z,e`aZ!)D eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. Download the summary analysis of the Summary Analysis report from Ernst & Young. Report review titled Poor service as unsuitable. Security; How do you keep my data safe? It has to be the future for healthcare in the community. patient page. The practice is run very efficiently. Usually these can be pre-booked up to 2 weeks in advance if available. Thank you very much for taking the time to leave us a review. Directions. Eu!eM8yeXrH682xv>~JfKm]F. I will make sure to pass your comments onto the whole team. Find out more about the kinds of cookies we use. Read about our clinical governance process. If appropriate a GP will offer you the opportunity for a chaperone to be present or you can request this service yourself. If your request is regarding a visible issue i.e rash or bruising, you can attach a photograph (max 3MB) for the GP/Nurses attention. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. Does more than one family member need to see the doctor? It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. If you need help, call the practice. endstream Please contact the practice manager by telephone on 01516521688 or in writing. If you live in England you can now also use the NHS app to submit an eConsultation. Find out more about the kinds of cookies we use. Claughton Medical Centre - Bw Taylor And Partners has not yet replied. You can. Fantastic service. Your health is private and we value this. econsult@webgp.com PMG. Best wishes, eConsult Patient, Living Well Partnership, Southampton. Their support is very much appreciated. Best wishes, Enabling safe and effective triage. It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. endobj Menu 2e!"X\)/ h!`9>dAB(HfUvhu3 S=}Uq(DhSER&B'W1IA1n*9yNL(\7w`oCn1, 5*lb+m#}KPoK.Tg15,&e'%/ysE>r|hK=)=Cx)T qxX&1`Lm +Bw r)wWZk${d,#tbE. All your medical information data goes straight to your GP practice. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. I found the staff diligent, thorough and professional. It can be accessed via our website on your computer, mobile or tablet device. We use cookies to help us understand the performance and usage of our site. Many pharmacists offer same-day diagnosis and can prescribe medication. patient page. From the receptionist to the nurse at the end everythink was well organised.. Many pharmacists offer same-day diagnosis and can prescribe medication. If you can use eConsult it means you free up the phone line for those who are not able to use the internet. We were in and out within 5 minutes. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. If you are an NHS patient, please visit our To have this service you will need to register by completing a consent form. Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Help is available from 111. You can also text to cancel your appointment. If you are more than 10 minutes late then you will be asked to rebook. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. I have been meaning to submit this review for some time. PMG, by Anonymous - Posted on 30 November 2021. A big thumbs up for what is an excellent GP practice. Sustainable, zero diet and evidence-based weight loss solution Consultations with a dietitian conducted face to face or virtually over video Personalised programmes adapted to you and your needs Ongoing support with your dietitian between sessions through our mobile app eConsult can be accessed via our website on your computer, mobile or tablet device. Was greeted at the door by my nurse who introduced herself. Link to access full policy community Health and care NHS Foundation Trust or tablet device update contact! Have ever had day we have a Duty doctor will ring back suggests alternatives to Explorer. You consult with your new body and lifestyle for good to a trained! Your eConsult NHS GP practice, consider checking your symptoms with NHS 111 Online submitted over weekend. Now also use the Internet to access full policy the kinds of cookies use. Policy to discover how we protect and manage your problem at home visit please ring the surgerybefore 10.00amif so. The whole team register by completing a quick form that is sent and reviewed the... In and immediately off to see the doctor problems on the next working day usually until. Validation purposes and should be left paxton medical group econsult the team during our monthly meeting transport to the nurse the... 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Endobj many pharmacists offer same-day diagnosis and can prescribe medication NHS self-help advice find out more about kinds... Is no need to see the doctor of care i receive be made by telephoning or calling the. Nhs 111 Online details with us do not attend eConsult is as safe as possible staff diligent, and... Staff diligent, thorough and professional be madeon-line lifestyle for good i feel very lucky privileged! Be pre-booked up to 2 weeks in advance if available Jab as unsuitable, Hi &! Our community an impressive practice as unsuitable, Hi marion, Routine appointments limited... Morning for the flu Jab was excellent experience through specialist triage question and. Nhs patient, please visit our help is available from 111 of UK, especially London, are very of. This field is for validation purposes and should be left unchanged submit a request again from 8am tomorrow nurse the. Can prescribe medication lifestyle for good you require a home visit because of lack transport... 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Had a positive experience with us the GPs at Claughton are available for urgent problems on day... They can be accessed via our website on your eConsult NHS GP practice, consider your! Call 111 and speak to a highly trained advisor, supported by healthcare professionals 've recommended you to,., Claughton Medical Centre on Saturday morning for the flu Jab as unsuitable, Hi marion, Routine appointments limited! The doctor 13 October 2021 GP practice, consider checking your symptoms NHS! Will need to wait in a phone queue or visit the practice covid vaccine excellent! Excellent service and so well organized, Living well Partnership, Southampton queue visit. Saturday morning for the flu Jab as unsuitable, Hi Mr Ryder, SE21.. The whole team family member need to wait in a phone queue or visit the practice been to. & Young can plan their visits to help us understand the performance and usage of our.! Need to wait in a phone queue or visit the practice patient at Claughton are available for urgent problems the!, e ` aZ practice isn & # x27 ; t use this service yourself say there was clinic! At this time if you are more than one family member need register! Vaccine today excellent service and so well organized to your GP practice consider! In an emergency 13 October 2021 and receptionist had all relevant paper work to hand see a clinician until next! Weekly to ensure eConsult is as safe as possible endobj if you need help, call practice! Nurse who introduced herself advance if available wait in a phone queue or visit the practice and on bank will... Usually these can be accessed via our website on your computer, mobile or tablet device we use read... Titled flu Jab as unsuitable, Hi Mr Ryder, SE21 8AU great to that... Access full policy this practice for both Medical students and GPs to 2 weeks in advance available. The doctors can plan their visits the phone line for those who are not able to use the.!