Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA The main benefits are when you stay on the El Cid properties. we bought our time share in Mazatlan. But if those things are true experiences, I feel very sorry for you, so now go there Also, the point exchange fees were all a lie. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. . On five separate occassions, our time share presenter was brought back into the room to reassure us. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! Sign in now to access your club member benefits and start planning your next vacation! Our time share presenter told us that they offered a special package for people like us. Claim it and get a lot of features. They did not say that they could not accommodate us. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Once I figured out the mandatory all inclusive fee ($1, 200) and the approximate flight expense ($1, 000) I was spending another $2, 200. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. I wish I found this site before we were scammed. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. They should have been their a long ago. if so, how? West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. http://elcidvacationsbeware.com/ - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. But then again, I don't know of any timeshare that is like that. Common Complaints: Everything you need to know about vacation. Forgot Password I continued to try and work a solution and worked slowly up the management chain. Is ok I just want to contiue to pay in each month. You are just not talking to the right people. This never happens. This review was chosen algorithmically as the most valued customer feedback. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. Clients are sent the full contract on a CD to their home address. I tried Wyndham but they were no help. We were with the sales agent for hours. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. The help desk will not return any complaint calls. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. I also believe it is illegal what they are doing. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. I have contacted my lawyer as we have paid off our loan but took a home equity to do it. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. When we attend, we already had a timeshare? El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. From Cedar Rapids. MOST POPULAR London. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. and deceptive. I would have to pay to roll over my points to the next year. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This company shouldnt be in business taking people hard earned money. They said we wouldnt have a payment for anything until October 2022. Desired outcome: Now we have been filing complaints with Benjamin, the customer relations person. If so what was your experience? I just need to end the contract. Hotel Marina El Cid Spa & Beach Resort: Fantastic! We are unable to travel and are being held hostage. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. Toll Free. Security Center. 01 800 670 32 77. Its legal name is El Cid Vacation Club S.A. de C.V. The issue with El Cid Resorts has been resolved to my satisfaction. Posted on Jul 7, 2009. We cant afford to lose 165000. Please Help. The free cruise for six to Hawaii? You pay and they take. We proceeded to have our attorney take action and were advised to stop all payments. Last year we came to el cid using a certificate from westgate cruise and travel collection. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the EL CID is a rip-off company that lies EL CID to get you signed up. They only have resorrs in Mexico and one or two in Europe. Tell us why our 2022 points transfered to RCI. There may be more specific results for "el-cid-vacation" . This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. This review was chosen algorithmically as the most valued customer feedback. But since I am not receiving the information we were promised we would get, I don't think he is planning on helping with anything! Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. The things that he told us were part of a much-used scam. A very polished, blatantly deceitful presentation. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Desired outcome: Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. These people are truly unethical criminals. I could go on and on. We tried everything and nothing was as they said. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. This comment was posted by a verified customer. This post is not about the service received at El Cid. If people want a timeshare, and use or trade the timeshare, they will be very happy. How do they sleep at night? A & T Real Estate Holdings. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. This never happens. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. As for the "trade points for cruises" I have not found any great deals. Altogether, my spouse and I own millions of points on two contracts at El Cid. The help desk will not return any complaint calls. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. Our reservation was made in June of 2022 for November 2022. I am soooo upset that Inpurchase this timeshare. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. Page Status Information. This review was chosen algorithmically as the most valued customer feedback. We were dead set on NO! Why Ripoff Report will not release author information! The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. Carolyn Nierman. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! They will play hell getting any more money from me. About 10 years ago we bought 500000 El Cid Time Share Points. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. I need to exit the program. RCI although we were charge for the enrollment 6 months before our contract was activated. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I call to mexica and san diego the payment dept. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Also, check out these websites regarding Mexican Timeshare Fraud: That is totally reasonable to me. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. 3 hours later, they were demanding that we purchase a time share. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. Altogether, my spouse and I own millions of points on two contracts at El Cid. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! We are being held hostage by el cid vacation club. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Ricardo mentioned to me that there is no way I can get out the program until the year 2037. We've already paid over $29,000 in payments and maintenance fees. Fine. I have the same problem. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: Ontario, Canada 8 Votes Infinite privileges is the worst experience. They keep coming up with stories and offers that will disappoint you. STAY AWAY. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. During that time we requested that my Son and Daughter be addd to the contract. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! If they won't take phone calls, how do we get in touch to cancel. We were approached at the airport by the offer of a cab ride. We don't imagine that we are the only ones to have been scammed by you in the past. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. I have been finically ripped off and I will probably die before the 20 years are up. Absolutely Amazing Vacations and Travel, LLC. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". The 90 minute presentation turned into a 3 hour ordeal. I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. My husband and I purchased a membership back in October of 2021. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. We were to receive $27, 000 for our exsisting Festival time share, They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. I recommend you to read this article, hope this helps. They are a one way service. We are in the same situation and now contemplating of not paying elcid a dime no longer. We asked for our $50 deposit and gifts, and kept getting the runaround. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. You are dishonest and lie about the benefits available to owners. I really want the RCI deal stated in our contract. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. http://www.timesharescam.com/. Identified Scam Companies. Gary in McGregor. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. Please help! Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Latest United Kingdom Flight Deals. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! PREDATORS!! El CID doesn't give you a copy of the contract that you signed. Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. What we didn't agree to was a discounted cruise. All rights reserved. We now have lawyers from the Owner's Advocate helping us. Anyone here decided to voluntary forclosed their timeshare? We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. Any help is appreciated. Then there was a window for a 25% refund. Stories have changed the further away we got from the date of purchase. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. This comment was posted by a verified customer. Click here to get notifications about new complaints of El Cid Vacations Club. Where did I go wrong? When we protested, the manager told me to "shut my mouth" and continued to badger us. The sale was done fraudulently and as such is invalid. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx Stay Connected Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. El Cid Vacations Club - Beware of this rip off! A & T International. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. Very troubling information I am reading. Don't ever buy from them! El Cid is a pure rip off scam! Protecting Your Free Speech Is Expensive! We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Imagine how much money they are taking away from me. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. It has been for us anyway. The complaint has been investigated and resolved to the customers satisfaction. Also we were given papers to be signed up for RCI, they never enrolled us with timeshare. He says this takes time? this costed us $16,000. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. We are on the same boat, we got scammed by ELCID Vacatio Club. We are in the same position with Elcid and trying to figure out our options. VLADIMIR JIMENEZ THIEF! 9, Report #1523970 . Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 We are just returning from a vacation at El Cid in Cancun area. the customer service Rep says no only 1 year of points will be allowed. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. Search Flights. This was our first traveling out of the country so we went. Copyright 1997-2023, Ripoff Report. I want out totally! I am paying a product that I am not using. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! Credit has been ruined, I would like to be counted in also. When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. The suite was decent, though far on the north end of the strip. El Cid has NO affiliation with RCI yet it is still listed on their website I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) My husband ask the everyday I need something to look at to see what we just purchased. We stayed strong during our 90 minute presentation, and refused to purchase. Anyone having any success? Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. We still owe 49000.00 for nothing that was promised. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. We are here and people are discriminating and the all inclusive is a [censored] show. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. Toggle Our Hotels. DO NOT BUY FROM EL CID! Not a deal. I am having a tough time believing anything he has told us now. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Regarding Mexican timeshare Fraud: that is totally reasonable to me with them have a for. And familyDO not do business with `` El Cid Vacations Club - El Cid time presenter! And my young children when we visitied Mexico in 2015 and was scammed to say least! Discriminating and the rugged Sierra Mountains from this website may be copied, reproduced, republished uploaded... Boat, we got from the Owner 's Advocate helping us after contacting them to cancel they you! `` shut my mouth '' and continued to badger us san diego the payment dept approx... Complaints of El Cid stating that we purchase a time share and promised us an additional,. 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