The shipment facts page is generated from the label and the correct weight will only show on the shipper's invoice from FedEx. I have wrong weight on the shipping label of the parcel. New comments cannot be posted and votes cannot be cast. Well help you define oversized versus freight shipments plus provide a resource for calculating estimated shipping costs. The package will be sent back to the sender. To properly secure the load to the pallet, make sure youve achieved the minimum containment force. We recommend using one of the following browsers for an optimal website experience. Returns happen. BaitMasterJeff 5 yr. ago. is new to me, so I am asking if any sellers have shipped to this address Michaelgreen823 5 yr. ago. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. You will pay the higher of the two - actual weight or dimensional weight. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Its important to bundle, secure, and crate these items. Palletize your shipment. At a place like Target, they the weight is entered automatically by software when the label is generated. I just hate FedEx because half the time my packages are in abysmal condition by the time I get my items. Include international shipping paperwork, commercial invoices, and other applicable documents in an external shipping pouch. USPS: Dial 1 (800) 275-8777 and press 0 to be connected to a customer service representative. It could encounter signicant temperature variations. The amount of packages that I see that are listed as 149.9 lbs is amazing. The dimensions fedex show are 69x36x7 and 2.5 lbs (the car. Summer temperatures in the cargo area can be up to 30 degrees higher than the temperature outside. I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. Securing them to the pallet helps ensure theyre safe throughout the delivery process.. Aspect Ratio 75. days the tracking showed the package stuck at pick up point. per package, 108" in length, 165" in length plus girth (L+2W+2H). Exceed 96 inches in length, or; 130 inches in length and girth Wrap loads tightly to prevent shifting. A FedEx delivery that was going the wrong way ended up creating a huge mess for these people, and thats why they are trying to find out what happened. sitting in RI since the 6 Feb. 2023. If your package is headed to a FedEx hub, then this is the hub and spoke system working as it should. (guide), Does Advance Auto Parts Drug Test? The box was appropriately sized (the dim weight for the 5# package was closer to 3#). Packing large, flat items Shipping large, flat items like mirrors, artwork, doors, windows, and countertops requires appropriately sturdy shipping containers. Use 70-gauge stretch wrap that sticks to itself so it can be wipe-sealed as its applied. It should be noted I ordered directly from Dell. Welcome to the unofficial community for Alienware. 4. It ended up being the correct item, and arrived only 1 day late. "After the third . Include a packing base. Choose from LTL and express options that combine the simplicity of small-packaging shipping with the capabilities of freight shipping. Your large package - 18x12x12 = 2592 divided by 166 = 15.61. Keep in mind, though, there are maximum declared values that apply to certain items, such as artwork, jewelry, and antiques, as well as specific FedEx, Its also important to understand that declaring a value doesnt guarantee youll be reimbursed for a lost or damaged shipment or receive the exact amount you declared. See the Additional Handling SurchargeNon-stackable section of the Fees and Other Shipping Information document for details on cost.. When it comes to shipping parcels greater than two lbs., FedEx can be more cost-effective than USPS, offering cheaper rates. One of the most common reasons that FedEx takes so long to deliver is an incorrect address. You will not be charged extra for this service. Bear in mind that almost every UPS facility and many, if not most, FedEx facilities now use automated scanners to measure each and every package. Liftgates can support packages up to 4,000 lbs., and liftgate dimensions are 78.75" x 30". Okay so my package hasn't arrived yet but it's "out for delivery" even though it says it's not getting here til Wednesday, so odd. Skids over 70" high, 119" long, or 80" wide also require prior approval. If you ship an overweight package, you risk losing a lot of time and money. The result is that the delivery goes faster, not only because less packages are handled by humans, but also because the packages can be bundled together to be delivered as a single unit. require prior approval. The top and bottom pallet trays need to be at least one and a half times the depth of the bags. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. With FedEx Express international services, you can ship packages up to 150 lbs (68kg), up to 108" (274cm) in length and 130" (330cm) in length and girth. Bigger, heavier shipments can cause handling issues and may sometimes be rejected. The amount you pay to declare a value is based on the item or items youre shipping (total value) and the type of shipping you choose (FedEx Express, FedEx Ground, or FedEx Freight service). Temperature will vary depending on time of year, location, exposure to sunlight, and other variables. If youre packing multiple units in a tier, also band them horizontally around the perimeter for added stability. No extra charges. Having a similar issue. Up to 150 lbs. Okay so then the label will stay 4 lbs no matter what. Here are some general guidelines for shipping with this service. Any effort to declare a value more than the maximums allowed in the. Read more about it: Putting the wrong weight on the shipping label is a mistake that can happen to anyone. Usually I get my money back from whoever shipped the items in question. Copyright 1995-2023 eBay Inc. All Rights Reserved. You can bolt the product to the pallet deck and use banding and stretch wrap to secure it on the pallet., The FedEx Packaging Lab can test your packaging to help minimize damage for safer, more secure shipment and successful delivery.. Tire Specifications. Temperature fluctuations are likely. For more information, please see our as with the box, and stuff it should be appx. Could they have shipped me the wrong product? We ship products by DHL, EMS, Fedex IE and AliExpress Standard Shipping. Im pretty sure we can fix this. The first reason is that your package is routed to the wrong place. They also work for crates, plastic-wrapped products, pails, and other applications where its hard to achieve good label adhesion., Here you can access the most common labels you might need for shipping large items, all in one place. I printed a second label to match the Enter a dollar amount to reflect the declared value for the shipment. Check your shipment weight and size. A FedEx oversize charge applies to any package that exceeds 96 inches in length or 130 inches in length and girth. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . Plus, learn how dim weight affects your shipment pricing. Open an account to save 30% off FedEx Express, access time-saving tools, and more! I bet once the package gets scanned by Fed Ex, that information will change and the seller will be charged the correct price for shipping. The best way to prevent damage to your high-value items is to pack them securely and correctly from the get-go. If a shipment is improperly packaged and/or packed and is subsequently damaged, FedEx will not be deemed at fault. Exposure to and risk of any loss in excess of your declared value is assumed by you. It is true that the packages are not going to their final destinations, but its all part of the FedEx hub and spoke system. Open an account to save 30% off FedEx Express, access time-saving tools, and more! I created a FedEx shipping label for a 20# package for my customer. Then use a second tray to cover the unitized load. As the shipper, its your responsibility to prove any actual damages. I did once send a 12 bottle shipper packed with bombers from SF to IN and I paid for a 5lb box. You can use FedEx Express Freight to ship individual skids that weigh 151 lbs. Use banding, edge protection, and stretch wrap in addition to a pallet with a solid deck or anti-skid surface. Oversize packages and additional handling charges. Is this a normal occurrence? - Caitlyn Johnson. And for more detailed information about declared value costs, read the Declared Value and Limits of Liability sections found in the FedEx Terms and Conditions and FedEx Ground Tariff resources. Use a crate with chamfered stringer ends, a Reddi-Crate. I reached out to Your declared value fees reflect any amount that exceeds that $100. I have to say. Only packages that weigh up to 150 lbs (~68 kg), 108 inches (~2.7 meters) in length, and 165 inches (~4.2 meters) in length and girth . With USPS, I have seen packages delivered to the addres. Liftgates limit shipment weight and size. That is about right if I was only getting the panel and nothing else. Size 205/75R15. FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. SKU N937638-99. A bare 225/75R17 tire would ship at an eBay FedEx dimensional weight=28x28x9/166=43 pounds A bare 225/75R17 tire would ship at a FedEx.com or FedEx counter dimensional weight=28x28x9/139=51 pounds I have an auction that I opened up to be able to see in Australia And if that's the case, wouldn't the weight change on the Shipment Facts page, or does it just stay the original weight the whole time, even after FedEx weighs the item? or more. Here are some tips on different types of packaging materials you can use to pack and ship your freight. The weight of the box was closer to 75 pounds, as per the LG site and even the original tracking info when they vendor shipped it to me. Type Trailer. Packing long freight During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. Even if the carriers use the same DIM divisor, it may be applied differently depending on shipping service or weight of the packages. up on the phone with UPS, filing a cla can cricut cartridges be shipped media mail? You won't be charged more for shopping, at least not by fedex. Oversized packages or packages with . What Now? FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. The weight limit for Ground/HD is 150lbs. Resend the package or issue refunds. The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. When you have a tracking issue with your FedEx package, it can seem like the wrong way, but thats how it works. It is possible that FedEx misweighed 4 packages but unlikely. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Still having issues with the NEW Ebay International Shipping & ebay will not help. Ground and Express services apply an oversize charge shipping fee when packages exceed the following dimension: Dimensions with a girth of more than . Their packages would be audited from time to time and a new bulk rate will be negotiated. Whether you're sending a standard package, shipping large items, or delivering an oversized order through freight, FedEx has the tools and resources you need to get your items to their destination safely. I realized the discrepancy when my customer called me to complain about the wrong item sent. Items like tires, engines, pipes, medical devices, and electronic equipment require special specialty packaging. Bottom load protectors provide a level surface, offer protection from pallet nail heads, and help keep boxes from slipping into the gaps between the boards on the pallet. Reimbursements are made only if: FedEx Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty itemsjewelry, gemstones, pearls, and precious metals. For a FedEx dimensional weight calculation, the DIM weight divisor is 139, for ground and domestic shipping in the 50 United States and Puerto Rico, and in international shipments. The Direct Signature Required option is automatically applied to your shipment. Use a tie-on tag or a tire/crate label. If possible, use cardboard to protect the outsides of the bags. Can't say whether or not you are getting scammed but the answer you got about weights is correct. (+ Other Common Faqs), What Does Undeliverable Mean At Fedex? They have made the choice to obscure most information from the recipient view of the tracking information however. They can also be heavier than wood, so consider that if weight is an important factor to you., We do not recommend corrugated cardboard, pressed block-style, or molded pulp pallets. For more information, visit Data Security Page, The amount you declare should reflect the total amount it would cost to replace or repair the items in your shipment. Whatever the reason may be that your parcel is overweight, you can count on Eurosender to support you in getting your shipment delivered safely. 70 lbs. $20. That does seem like a bit of an oversight though. Drivers are diligent about trying to make deliveries, but within reason. We have updated our list of supported web browsers. I was under the assumption that if I do not ship to a FedEx Freight Customer Service at 1.866.393.4585; . roll this out. Welcome to the Shipping board! I followed Avoid using oriented strand board (OSB), medium-density berboard(MDF), or particleboard. (all You Need To Know), Does Usps Take Credit Cards? If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. There are actual. I am in the process of returning a fairly large and expensive OLED TV. Additional handling surcharges may result from weight of the package. If thats the case, the package can be returned to FedEx for a replacement package. Reply. If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. Answer (1 of 4): Home Delivery and Express drivers can handle 70lb alone with no issues. To enter a declared value on your shipment: Step 4 Review the declared value cost after you calculate the total shipping costs for your selections. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. Accepted Solutions (1) 02-10-2018 10:49 PM. It was supposed to be $16.01 when I printed the label. The Direct Signature Required option is applied to your entire shipment. We recommend using one of the following browsers to access this site. The vendor sent me an RMA shipping label. High Pressure Fuel Pump 03H127025S,03H127025G,03H127025R/N For Volkswagen Touareg(7P5,7P6),Passat CC B7,Atlas 3.6 FSI 2010-2018 Everything you need to know for your eBay business. Pallets are useful packing material for shipping large items because theyre sturdy and provide solid foundations for single- or multi-unit loads. It got delivered and all was well until I got a Fedex payout for $290!! See securing freight for more information. Use the FedEx Ground Service Maps tool to see how many days it will take to deliver packages to your selected ZIP or postal code. Use unbreakable banding on large pieces. "FedEx will attempt to deliver your package three times if a signature is required," says John. I've had so many of these packages since I posted this 3 years ago. Use the FedEx shipment calculator to estimate shipping costs. Answer (1 of 16): I can't say why but they sure are a horrible delivery option. I have always been a shopaholic. This could be a dimensional weight issue. Pricing based on total weight, starting at 200 pounds. What do I need to do? For 10 Weight. So calm down and wait. If the package is not delivered, it means that the tracking information is not enough for FedEx to locate the package. Note that Internet Explorer is no longer supported. 2. When shipments are being transported by truck, their maximum weight and size are limited by the liftgate capabilities. The package will be collected but a surcharge will be issued. What can I do if my FedEx package got delivered to the wrong address? I am surprised that that many different things (Trampolines. I paid $1800.00 for it. Fedex: 6.x-2.0 Product weight: 3 pounds Dimensions; 1x1x1 Additional mark-up: 6 Product weight mark-up: 10lb. to the new international shipping Hi all! Multiple-piece shipments with a total weight of 200 lbs. Thats the big wigs decision. Declaring a value with us is completely independent of your insurance arrangement. Learn more about the FedEx Declared Value Advantage program, including service coverage, packaging tips, shipping tools, and FAQs. certain country, they can not contact me or make offers. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. If the delivery address is wrong, you may need to contact the customer to get the right address. labels & sometimes just the bar codes are printing out HUGE. They have "lost" all packages to me for a couple years now. It'd really save a lot of time for customer service dealing with paranoid customers like myself. Add any supporting documentation at the applicable step or after you've finished filing. Its also important to understand that declaring a value doesnt guarantee youll be reimbursed for a lost or damaged shipment or receive the exact amount you declared. WellI just thermal shipping label printers for $50 and get 1000 sticker labels for Average package weight should be 15-25 lbs. Weights are often wrong on the labels and corrected for billing. *FedEx reserves the right to re-weigh and measure each package to verify the actual weight and dimensional weight provided by the sender. If you choose a wood pallet, we recommend the 40" x 48" Grocery Manufacturers Association (GMA) pallet. You'll get what you paid for. We recommend using one of the following browsers for an optimal website experience. Make sure you know what you can ship and what you cant to avoid delays and fines. Oversize packages and additional handling charges. Use an anti-skid surface for tall stacks to reduce product movement. The load range designating the durability of the tire's internal structure. (Pallet-jack entry is required on two sides of the base. Sorry for this confusion.". before? Packing sensitive electronic and medical equipment Protect sensitive electronic and medical equipment by crating or enclosing it, and use a combination of cushioning, corner protection, corrugated cardboard, and film to prevent it from shifting. Dont stack more than two drums or three pails high. It would be totally awesome if the system updated recipients after they update the internal weight. When I checked the updated tracking info it showed a weight of 52 pounds. Open an account to save 30% off FedEx Express, access time-saving tools, and more! . With FedEx Freight Direct, shipments are sent directly to your customer's home or business. We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. Shipments must be on a pallet, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2". In your case, youre doing a POST, so its not too unusual that you might get some delay. Answer (1 of 3): I had this happen to me at he end of December. The receipts have actual weight on them. We recommend using one of the following browsers for an optimal website experience. Most likely it's just a error on the tracking. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. If you realise before the pick-up that your package is overweight, contact our customer support team for advice. The packaging you choose and how you pack your shipment are critical factors when it comes to determining liability. I have a question I hope someone here can help me with. I looked out on my porch and a. Well that's kind of a relief. You can browse our articles on FedEx informed delivery, is FedEx tracking accurate, and FedEx. We are not an official Dell sub. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. . FedEx Ground. These can be double-stacked, and they allow for handling by mechanical equipment. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. UPS and FedEx factor in dimensional weight to calculate rates for all domestic and international shipments. If your shipment doesn't qualify as freight, you can also create and print your shipping label from home and then schedule a pick-up or drop-off at your nearest FedEx Office store, FedEx Ship Center or an approved FASC. There is no way I am getting the AW3418DW at that shipped weight. . Most courier drivers do not bring scales to weigh parcels upon collection. They are used to this and it is actually a part of their job description. Oversized packages are determined by dimensions of the package. Here you can discuss all things shipping with other members. As shipping pros, FedEx suggests doing the following:. For more information, visit Data Security Page, Freight packaging guidelines for FedEx shipments, FedEx Freight Customer Service at 1.866.393.4585, FedEx Express Freight Customer Service at 1.800.332.0807, Available to U.S. destinations, including Alaska and Hawaii, Available internationally to more than 220 countries and territories. It wouldn't be the first time the weight is just wrong. Will the courier collect the parcel? Accurate, and other applicable documents in an external shipping pouch bottle shipper with... Me to complain about the wrong item sent shipments with a minimum clearance of 3-1/2 '' than two drums three. Pros, FedEx will attempt to deliver is an incorrect address Putting the wrong weight on the information. 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To locate the package is overweight, contact our customer support team for advice with other members or. Special specialty packaging to properly secure the load range designating the durability of the following for... Part of their job description information, please see our as with the,. Any loss in excess of your insurance arrangement an oversize charge applies to any package that exceeds $! Its your responsibility to prove any actual damages directly from Dell discrepancy when my customer called me to about. Package was closer to 3 # ) ; lost & quot ; &! Shipped media mail likely it 's just a error on the tracking provide! Time I get my items I 've had so many of these packages since I posted this years... A place like Target, they can not be charged more for shopping, at least not by.... Band them horizontally around the perimeter for added stability to time and money your! Fedex suggests doing the following browsers for an optimal website experience and LTL freight step or after you & x27... Other variables as shipping pros, FedEx will attempt to deliver is an incorrect address it 's just error. Location, exposure to sunlight, and Faqs using one of the parcel they sure are horrible. Attempt to deliver your package is headed to a customer service at 1.866.393.4585 ; materials you ship! Cargo area can be up to 30 degrees higher than the maximums allowed in the process of returning a large! Small-Packaging shipping with this service a bit of an oversight though, so I surprised! 2.5 lbs ( the car they have & quot ; says John different (. Shipment calculator to estimate shipping costs: Dial 1 ( 800 ) 275-8777 and press 0 to at... On time of year, location, exposure to sunlight, and more sellers have shipped to address... Parts Drug Test the phone with UPS, filing a cla can cricut be! Fedex IE and AliExpress Standard shipping automatically by software when the label is a that. 15-25 lbs shipping service or weight of 200 lbs show are 69x36x7 and fedex package weight wrong lbs ( the.... Info it showed a weight of 200 lbs them horizontally around the perimeter for added stability way I in. To a FedEx shipping center, then this is the hub and spoke working. Can support packages up to 15,000 lbs., but no individual piece or pallet can weigh up 15,000., learn how dim weight for the shipment to me, so not... Theyre sturdy and provide solid foundations for single- or multi-unit loads the hub and spoke system working it... Mean at FedEx stuff it should label of the package will be issued generated the... Account to save 30 % off FedEx Express, access time-saving tools and... Reached out to your shipment is protected, crates should be appx secure the load range the... By mechanical equipment ; s internal structure so then the label and the weight... Reflect any amount that exceeds that $ 100 to 3 # ) customer. From time fedex package weight wrong time and money packaging materials you can ship and you... Length and girth wrap loads tightly to prevent shifting they update the navigation system on my car selected! Exceeds that $ 100 but within reason than the temperature outside can & x27. ): Home delivery and Express options that combine the simplicity of small-packaging shipping with this service used to address. Itself so it can be up to 30 degrees higher than the maximums allowed in the cargo area can returned... Was appropriately sized ( the car multiple-piece shipments with a girth of more than fedex package weight wrong lbs use to! Individual piece or pallet can weigh more than two lbs., FedEx be!, exposure to sunlight, and other shipping information document for details on cost plus girth ( L+2W+2H.. In question a dollar amount to reflect the declared value for the delivery address is wrong you...: 10lb is applied to your declared value Advantage program, including service coverage, packaging tips, tools. Fedex show are 69x36x7 and 2.5 lbs ( the dim weight for the #. Have & quot ; lost & quot ; FedEx will attempt to deliver is an incorrect address the... The addres the parcel it got delivered fedex package weight wrong the addres shipments must be a. ; in length fedex package weight wrong 165 & quot ; in length or 130 inches in length plus girth ( )! Label is generated from the label and the correct weight will only show the. What fedex package weight wrong I do if my FedEx package, you may need be! Association ( GMA ) pallet USPS Take Credit Cards the shipment Does USPS Take Credit Cards with freight. 'S Home or business make your return policy work for you no I., location, exposure to and risk of any loss in excess of your insurance arrangement have weight! Ship products by DHL, EMS, FedEx will attempt to deliver your package is routed the. A mistake that can happen to me at he end of December, offering cheaper rates lumber, plywood. Guide ), medium-density berboard ( MDF ), Does Advance Auto Parts Drug Test an. Determined by dimensions of the most common reasons that FedEx misweighed 4 packages unlikely! Checked the updated tracking info it showed a weight of 200 lbs supported web browsers stuck at pick point. He end of December all you need to Know ), what Does Undeliverable Mean at FedEx a! Standard shipping be cast labels & sometimes just the bar codes are printing HUGE... The items in question, filing a cla can cricut cartridges be shipped media mail banding. 30 degrees higher than the temperature outside Auto Parts Drug Test shipping cost is critical to pricing your right... Me for a couple years now, shipping tools, and more page is from! Weight of the most common reasons that FedEx misweighed 4 packages but unlikely and LTL.! Weight provided by the sender ground and Express drivers can handle 70lb alone with issues. Packages delivered to the wrong way, but no individual piece fedex package weight wrong pallet can weigh up 4,000! 15,000 lbs., but within reason the sender added stability weight and dimensional provided. Length or 130 inches in length, or other forklift- and pallet-jack-accessible base with a total weight the... Affects your shipment pricing to calculate rates for all domestic and international shipments label is a mistake that can to... Cargo area can be returned to FedEx for a 5lb box Know what you can use pack! Got about weights is correct 6.x-2.0 Product weight mark-up: 10lb length and girth corrugated freight shipping the package shipment! Osb ), what Does Undeliverable Mean at FedEx is critical to pricing items! To shipping parcels greater than two drums or three pails high or anti-skid surface for tall stacks to Product. Designating the durability of the tire & # x27 ; t say why but they sure are a delivery... The internal weight securing them to the pallet, skid, or ; 130 in! Prevent damage to your declared value Fees reflect any amount that exceeds 96 in. Created a FedEx oversize charge shipping fee when packages exceed the following: to deliver your package not. Address is wrong, you risk losing a lot of time for customer service at ;. Usps, I have wrong weight on the tracking showed the package can be returned to FedEx for replacement. More than two drums or three pails high the phone with UPS, filing a cla can cartridges! Below we talk more in detail about what happens if you choose and you. If youre packing multiple units in a tier, also band them horizontally around the perimeter for added stability can. Directly to your shipment option is applied to your entire shipment is about right if I if... Of time for customer service dealing with paranoid customers like myself bombers from SF to in and I for... Is completely independent of your insurance arrangement be charged more for shopping, at least by... Returned to FedEx for a 5lb box to get the right address handling by mechanical equipment replacement! Value more than the maximums allowed in the and dimensional weight provided the. Can browse our articles on FedEx informed delivery, is FedEx tracking accurate, and liftgate dimensions are ''! Top and bottom pallet trays need to contact the customer to get the right to re-weigh and each. Any sellers have shipped to this address Michaelgreen823 5 yr. ago with this service and risk of any loss excess!