Trails are open from dawn to dusk. We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. Glen Helen is a protected nature preserve, open to the public for their enjoyment and ecological education. You Might Like Step Inside: FTX Arena Your Quick & Easy Guide: Xfinity Center - Mansfield, MA Iconic Indiana Venue: Gainbridge Fieldhouse - Indianapolis, IN Get all of your questions about visiting the venue answered below. In his/her absence, an honor-system payment box is located by the kiosk in the Corry Street Parking Lot entrance. There shall be no oral or implied agreement between you and us, you and Glen Helen Amphitheater, or you, us and Glen Helen Amphitheater, that shall be binding or enforceable. Licenses are issued and may be renewed at our sole discretion. You agree to waive any right to a jury trial or to participate in a class action. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of the Agreement, including without limitation any claim that all or any part of the Agreement is void or voidable. No part of the Fee will be refunded or exchanged because you failed to use it for the designated Concert. The facility is owned and operated by San Bernardino County. The Last Updated date above will tell you when these Terms were last revised. The Threshold Credit amount shall apply to the next Concert Season. For most shows, coolers, lawn chairs and blankets are not allowed. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. If you require a refund instead of the credit, you will need to request a refund in writing. You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. Umbrellas. For information on Glen Helen Amphitheaters latest safety guidelines, contact the box office at (909) 880-6500." 18585 Verdemont Ranch Rd San Bernardino, CA 92407. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipients Ticketmaster account. We saw a huge show, and quite frankly I think it would have been less comfy in the seats. We and Glen Helen Amphitheater are only providing certain services that will facilitate your sale. Visitors wishing to visit the Raptor Center may choose to enjoy a brief hike to the facility from the Corry Street Parking Lot, located at 405 Corry Street, or park at the Raptor Center. The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. And you can't see anything from the grass, literally my pinky nail was larger than the people on stage. This rule only applies if you purchased reserved seat tickets or general admission pit tickets. Glen Helen Amphitheater reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Glen Helen Amphitheater rules. }, For a multi-Concert Season Agreement, the above shall apply to the current Concert Season only and the future Concert Seasons will still be considered committed. If struck, immediately ask an usher for directions to a medical station. Many states may also require Ticketmaster to report when you have made at least $600 in transactions on our marketplaces, although some states may require reporting based on different thresholds. 1999-2023 Ticketmaster. . A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. The Outdoor Education Center is closed to the public. If struck, immediately ask an usher for directions to a medical station. You and each of your guests and invitees, as well as any transferee of any tickets and their guests and invitees (collectively, Your Parties) shall comply with all applicable state, federal, and local laws, as well as all rules, regulations, guidelines and protocols established from time to time by LN and the Venue ("LN Protocols"), including, without limitation, the prohibition on reselling Tickets on Venue property, the prohibition on advertising Tickets for resale prior to the public on-sale date, and all health and safety protocols related to COVID-19 or other public health concerns. (800) 653-8000. You may not use tickets in any connection whatsoever with any advertising, promotion (including contests and sweepstakes) or other commercial or trade purposes without our express written consent. Youre allowed to bring in two water bottles, plus a clear bag of food (no larger than one gallon) per person. Anti-Discrimination, Anti-Harassment & Value Statement. Remain mindful, Leave No Trace. Box 10669 San Bernardino, CA 92423. No animals, wild or domestic, should be released in Glen Helen. In such a case, if you did not receive a payment from Glen Helen Amphitheater but instead received a credit, then the credit will be reduced so that it instead equals the amount of money that Glen Helen Amphitheater would have refunded to you had you still been the holder of such ticket when the event was cancelled. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. If you require a refund instead of the credit, you will need to request a refund in writing. We reserve the right to relocate the Seats due to artist or production requirements. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. You consent to such searches and waive any related claims that may arise. } Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. If applicable, we will provide you with a designated number of complimentary parking passes for each Concert (other than music festivals). When hiking in the evening, please allow an appropriate amount of time to exit the forest before sundown. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. These are in place for your safety and to provide the best possible experience for all patrons attending concerts. We own a copyright and, in many instances, patents and other intellectual property in the Site and Content. Though friendly and well trained, all pets must be leashed and remain on the trail at all times. Event date and time are subject to change. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. Only you may be aware of any problems that may occur during the purchase process. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness (including exposure to COVID-19, a bacteria, virus, or other pathogen capable of causing a communicable disease or illness), whether occurring before, during, or after the event, however caused or contracted, and hereby waives all claims and potential claims against Ticketmaster, Live Nation, and Event Providers relating to such risks. If anyone brings a claim against us related to your or Your Parties use of the Seats or tickets or your violation of these Terms, you agree to indemnify, defend and hold us and, our parents, shareholders, members, partners, affiliates, divisions and subsidiaries. Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. By continuing past this page, you agree to our Terms of Use. You are responsible for complying with all applicable ticket resale laws. The Glen Helen Amphitheater is located within the grounds of the Glen Helen Regional Park in San Bernardino. The amphitheater also offers dedicated pickup and drop-off zones for rideshares at Gate 1. As many visitors will attest, the Glen Helen Amphitheater is one of the best places to catch live entertainment. Any assignment in violation of this section shall be deemed void. Any dispute or claim relating in any way to your use of the Site, or to products or services sold or distributed by us or through us, will be resolved by binding arbitration rather than in court, with the following exceptions: The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. Cancellation of a Concert or postponement of a Concert outside of the Term in no way relieves you of your obligation to make full payment of the Fee amount stated on the Invoice. A renewal Membership purchase will consist of one flat Membership fee and Ticket Credit. All visitors must remain on designated trails. . You bear all risks of inclement weather. The Glen Helen Amphitheater (previously known as the San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. Parking is $5 per car, $2 per person for group visits. We may invite you to renew the Agreement for the next Concert Season. Sections 1-3 are known as the Orchestra. Latest Events, Information & Tickets. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. Series Packages must consist of a minimum of three (3) Concerts, either selected at the time of sale or determined at a later date (Series). . Get tickets here." We saw a huge show, and quite frankly I think it would have been less comfy in the seats. If you choose to access the Site from outside the United States, you do so at your own risk. With dedicated pickup and dropoff zones and the option to schedule your ride, you can arrive on time, leave after the encore, and never miss a minute. Opening acts, as well as festival performers, are subject to change or cancellation at any time without notice. If no other Concerts are available in the Concert Season, then you will receive a Threshold Credit to apply to the next Concert Season. All ticket purchases will be deducted from the Ticket Credit including any applicable service fees and taxes. Though we make every effort to protect this land and the natural springs and waterways within our 1000 acres, please remember that we are surrounded by commercial farms and private properties that may not utilize environmentally friendly practices. } "text": "General and VIP parking is on-site and can be reached from all entrances. Once the recipient accepts your offer, you will not be able to cancel the tickets. All visitors must remain on designated trails. You bear all risks of inclement weather. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice. We appreciate your understanding. Beverly Hills, CA 90210 Live Nation Marketing, Inc. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. You forfeit any amount remaining in the Ticket Credit at the end of the Term unless a credit is owed due to the cancellation or postponement of a Concert as described herein. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. We are not responsible for any delay causing you to arrive late or miss your event for any reason. . . If you have not committed to a new package within six months following the expiration date of your current package, we will issue you a refund. We cannot guarantee that you will have the right to renew the Agreement or, if you renew, that you will receive the same Seats. Saturday load in 10:00am . Guided hikes, programs, and staff-led private hikes may result in additional fees. The outdoor venue accommodates up to 1,800 people on its sloped grass lawn. Should you do so, your tickets may be canceled, and we may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site. You may assert claims in small claims court if your claims apply; If a claim involves the conditional license granted to you as described in the Ownership of Content and Grant of Conditional License section above, either of us may file a lawsuit in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes; and. Glass containers 2575 Glen Helen Pkwy, San Bernardino, CA 92407 Please see our calendarfor events and pricing. You may not use our or Glen Helen Amphitheater trademarks, logos and service marks in any way without our prior written permission. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. When hiking in the evening, please allow an appropriate amount of time to exit the forest before sundown. Throughout the Term, you will have the right to use your Ticket Credit to purchase tickets to Concerts at the Venue. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes. The number of tickets and VIP amenities per Concert which may be purchased against the Ticket Bank will be based on availability at the time of your request and any applicable artist or Venue restrictions. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. This site links to resale tickets to events at Glen Helen Amphitheater. If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at: Live Nation Entertainment, Inc. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. to make all future payments in the form of guaranteed funds (money order, cashier's check or wire transfer). No refund will be owed if an opening act or festival performer is changed or canceled. Directions from San Bernardino Take the 215 North. Glen Helen Amphitheater | San Bernardino, CA Jason Aldean: Highway Desperado Tour 2023 Upgrades Available. Address. The sale price for any tickets acquired pursuant to this Agreement that are posted for sale on TM+ shall in no event be less than the greater of $35.00 or 115% of the face value of the ticket, in either case exclusive of taxes, charges and fees. Glen Helen Amphitheater's spacious lawn offers endless possibilities for planning the perfect outdoor event that offers close-up views of the stage. You may be required to provide your credit card number and other information in order to pay such fees, which will be processed or collected by us or Glen Helen Amphitheater. By posting a ticket using the Advanced Services, you authorize us and Glen Helen Amphitheater, upon purchase of the ticket by another person through the Advanced Services, to cancel and invalidate your right to use or convey the ticket, and you acknowledge that the posted ticket will thereafter be invalid for entry to the applicable event by you or anyone other than the person who acquires that ticket via the Advanced Services (or any person lawfully receiving the ticket from such acquirer). Two years and older need a ticket. You forfeit any amount remaining in the Ticket Bank at the end of the Term, unless a credit is owed due to the cancellation or postponement of a Concert as described in Section VI-B. Your account username and password are personal to you. For seasonal, outdoor Venues: If a Force Majeure Event results in the cancellation of all or part of a Concert Season, you shall be entitled to receive a prorated credit to be applied to the next Concert Season based on the number of concerts in the remainder of the Concert Season (which shall be the average number of Concerts per Concert Season based on the prior five Concert Seasons) less the number of Concerts in the Concert Season already performed (such amount, the Balance). Term means the period between the assigned start and end date for indoor, year-round Venues. "@type": "Answer", "@type": "Answer", The amphitheater offers typical concert fare including burgers, hot dogs, pizza, pretzels, popcorn and candy. No tables, barbecues, glass containers, cans, alcoholic beverages, coolers, backpacks or oversized bags, weapons, stickers, large lawn chairs, umbrellas, audio or video recording equipment, iPads/GoPro cameras, or professional cameras will be permitted. . This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. Last Updated: November 16, 2022. Your use of other websites is at your own risk and is subject to the terms of those websites. You may not use another users account without that users permission. LN and the Venue reserve the right to update the LN Protocols at any time in their sole discretion. ", You will receive a limited, revocable license in the form of a ticket to use the Seat for the designated Concerts, depending on the type of package you purchase. "@type": "Question", If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit back to your Ticket Credit equal to the cost of the tickets for the canceled or postponed Concert. Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal,Account Manager (Account Manager), at which time you will be prompted to accept these revised Terms at the time of your next login. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature. On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating.These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row.. Orchestra Sections. Independent Guide not sponsored by Live Nation! For Multi-Location Events, Please .css-6nevh8{transition-property:var(--ln-transition-property-common);transition-duration:var(--ln-transition-duration-fast);transition-timing-function:var(--ln-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:underline;text-decoration:underline;outline:2px solid transparent;outline-offset:2px;color:inherit;}.css-6nevh8:hover,.css-6nevh8[data-hover]{color:var(--ln-colors-vinyl);}.css-6nevh8:focus,.css-6nevh8[data-focus]{box-shadow:var(--ln-shadows-outline);}.css-6nevh8:active,.css-6nevh8[data-active]{color:var(--ln-colors-vinyl);}ContactourNationalSalesTeam. Cancellation at any time without notice termination of these Terms were Last revised that may.... Or Credit card account information for a ticket order that can delay processing and delivery offer within the designated... That can delay processing and delivery accordance with applicable laws remaining schedule, subject to the public for their and. 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