get parts to me and no more problem. I stopped at issue 106 and never knew what to do when I saw that Eaglemoss is bankrupt. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. I know of at least one person who actually did receive their model, but I never got anything beyond the receipt of my order. Then, in January 2023,Fanhomeresumed the subscription service. Hi I have been collecting part for ghostbusters car I had a problem last year for over two month with no part they a problem with payments your end. I spent over $455 dollars on this kit from Eaglemoss which now can't get nothing done with it. Thank you so much for your updates! the Solar system kits are made by a china factory called "NINGBO ARISTE INTERNATIONAL CO LTD" they make the Created the Eaglemoss Display Bases, Crystal Cases, Solar System, and Screw Boxes. Will be disappointing if I have to pay again. In parallel, we have been in contact with forwarders, in order to unblock all containers shipped to Eaglemoss since January 2022, and awaiting in different ports all over the world. I agree. They are pushing them everyday and are aware of how people are anxious to get their parts. Still a good sign it was there at all. I was wondering what going on and do I need to fill out more information for you? The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in the country, if not the world. Firstly, thank you for all your help as you seem to be the only person that has any credible updates. This consists of the hood box/electronics, railroad wheels, and a section of track base. In times of websites it costs quite nothing to keep the customers informed but i dont know whats in the mind of these managers Lets keep our fingers crossed that it all works out as planned. Apparently, they are way better in the UK. MyPartworks.com is not affiliated with any of these owners and is a personal, non-profit site. We received nothing for July. Desired outcome: One survey submission per account. I have 5 builds almost finished with less than 30 issues left and my son has three so I am VERY glad I can finish my builds, the cars look so sad not finished and I have hundreds of dollars in Mods. Hello James, In Japan they never had any problems (as far as I know). A Quick look shows most issues are on backorder. No word if it will ever come out. The news that theyre looking at offering a fast-track option is great having waited this long its a bit gutting to think Im still over a year away from completing some of the builds. June 14, 2021 This is it - the last issue of the build. On that note I wish you all a nice weekend. As my earlier posts mentioned, my partworks has been sending out updates about the situation. A member of Fanhome clarified a few things regarding their involvement with resuming the partwork models from PCT/IXO: The information is coming fast, I will try my best to keep up! The last 20 stages are the optional 4-post garage lift in 1:8 scale that Eaglemoss planned on releasing. Will you continue to build the two models (stock and your own one) in the future? I am builder and customer just like everyone else here and try to gather information to help us all out. I have also seen that Ian Campbell at Partwork Upgrades has set up a new Partwork Distribution website to cater to us builders and forward issues out as a service. Were there extras planned that Eaglemoss never revealed? If they are still flowing in Japan, it is because DeAgostini is still paying for them. I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt Within days I heard about the Bankruptcy. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. Is this something you could mention to them? just a little bit longer . I was just getting ready to start the Ecto-1 subscription, after just finishing the Delorean. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This review was chosen algorithmically as the most valued customer feedback. Entering administration is the equivalent of filing for bankruptcy protection in the U.S. If I cannot, I want a refund please. All the links where useless. Thank you so much im so happy that i can finish my Eleanor build. 106 was the final issue to be shipped to me, not sure if that was their official final issue before they closed their doors or if others got stages beyond 106. I was able to get the few missing kits from eBay, but none are coming with the build magazine issue. However, they want to address each customer directly so it will take a bit of time to get through them all. Visible We have been asked if we will be supplying the binders for these collections currently we are still waiting on confirmation on if and how these will be offered. The Eaglemoss DB5 was not made by PCT/IXO. EagleMoss Ltd hope that means ill get ecto1 access soon. Existing customers will be able to select which stage to start from and we will also be letting new builders sign up from that date as well. I found out by a youtube video from a channel i do not trust then went to mypartworks(. When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. I usually dont comment on.. well anything. Service 27. Ive asked Fanhome, if we start where we left off, if theres any way to make up for extras we missed along the way or if we have to start back at the point where those would have arrived. For a few issues, I saw an add for a company that is selling what looks like the one from Eaglemoss. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. Issue imagery by Fanhome Inc. MyBTTFDeLorean.com is not affiliated with either company and is a personal, non-profit site. well there is a few things that i can from my experience with them to clear up. Kevin just use this site for your build its is much more detailed than the magazine. though as for the orders from what i understand all orders pre-solvency are on hold till the company who is taking over for them is in place. Thank you MarvelPhx for sharing this info. normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. Yes, I concur. Click here to get notifications about new complaints of Eaglemoss. This stunning collection will be opening for new customers as well. Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. Well see what they come up with initially and go from there. Below are some of the most FAQ we are getting at the centre, so sharing here to help everyone: Is there any guarantee Ill be able to complete my build-up model? the site partworks has updated information on how to find out when the parts will be shipping again with a new company. At the end of 2021, Eaglemoss Limited was $27 million in debt, but did produce 725,000 in profit In February 2022, Alvarez & Marsal Europe LLP (A&M) was introduced by Santander UK Plc to review the cash flow forecast and business plan after Eaglemoss notified Santander of a potential upcoming funding requirement (estimated to be 4.5 million). Not responding to my emails and phone is no longer in service. Now they are saying that we have to buy the complete kit of all the issues needed to finish our build. I can share the link here: Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, Algien save algo sobre las nuevas actualizaciones mi Eleonor est incompleto necesito alluda. Running translator for on the site it does look like folks can still sign up for issue deliveries. According to a tweet from Ben Robinson a second company has taken over the builds do you know anything about that. We will get there! I filled it out as you directed and got a reply in seconds. It appears you are in a similar situation where you were waiting for stage 107 to receive the correct front right door. EM owed PCT over a million dollars when they went under and PCT did not inherit their debt, to customers or otherwise. I think Australia has been forgotten. I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. Ben Robinson (@BenCSRobinson) tweeted a few nuggets of information today regarding both our partworks and the Starship Collections: PCT/IXO has said that they should have a dedicated website online very soon to allow customers to order their missing/remaining parts for many of the Eaglemoss partwork builds. many of us have models and stuff on hold over this. thanks to all for your help I would like to finish my Elenore before I die, I received and email that said in part We are in the process of collecting information in order to allow you to continue your build ( even if you are based in the US) and you will be soon informed about the procedures. Thanks, Oh, I have them all in a shared Dropbox folder. So in theory Ive already paid for these. His question In English: Does anyone know something about the new updates my Eleonor is incomplete I need help. Thank you . I from my Front order with number [protected] from 14.02.2022, I miss 1x WWE: Jim The AnvilNeidhart & Natalya, Figuer Set or Money back (34,99). Date of experience: July 08, 2022. You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. I was used to eaglemoss missing deliveries due to constant shortages or other issues so I didnt think much of it but after 3 months or so I decided to call and the support line was disconnected and emails bounced back, so I clearly had a slight panic. Refresh your browser window to try again. I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. Desired outcome: Resolved and showing company is legitimate or resolved by refunding my money. Free shipping for many products! You guys dont save at least one paperwork (invoice) that came with the parts kit when recieved. I cant thank you enough for the information your providing. Ben Robinson (@BenCSRobinson) tweeted a few more nuggets of info today regarding both our partworks and the Starship Collections. I agree the key word is survey there is probably no plan in place . i have been sending updates here since i found out about them going under. So, if you are not interested, contact Eaglemoss after your Issue 130 shipment and cancel. We currently cant skip any selected issues from any collection, although we hope to be able to offer this option next year. I expect a response. This is sad. Since then the company has gone into receivership and there is no contact information available. just one more day. The issue #3 came in broken and they told me basically to bad purchase it again, I should have known then it was a bad company, Desired outcome: Over the span of almost three years, we are shipped 130 issues (159 with the optional extension) that contain a few parts of the model along with a magazine explaining the build instructions, images, and information about the movies. keep up the work in keeping us informed. I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. Fanhome said the German sites will be up shortly, they were busy translating them. It may take until early next year, but be patient and be hopeful. Free delivery for many products! BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. The total amount that was charged to my account was 263.55 and that is what I want refunded back. The reason for my question was more related to the content. to make them rely pop and I was so worried I had wasted thousands of dollars!! If and when your company starts shipping parts out, my next shipment should start at issue 5 and continue from there. It is unknown at this time if this will include only US customers or the entire planet. I was cut off at 102 December 2021. Hello Marvel, Definitely all of us in the community are indebted to you. . Opens in a new window or tab. Hello, As you may remember the last company changed warehouses a few times and the mess of that still needs to be cleaned up as stock is all mixed up, no records on stock levels etc. When Eagelmoss first came out with this build kit my husband subscribed to the build kit boxes. Supposedly, will be carrying the subscription gifts and specials, but no solid information yet. Why did they not send out this link to customers with partial builds? However, it looks like agoramodels.com is going to be doing their own DB5. Thank you and happy building. she said nothing at all is going to interfere. I am curious as to why I received E-Mails from ixo with Links to help me recover my build of my Ghostbuster collection. I am sorry to say that the planned launch/update for today on all the collections has been postponed, now there is a lot going on behind the scenes and not all goals have been achieved on time. Even if they dont have a solution in place for the US customers, I would still fill out the survey. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. Fanhome have purchased the collections to complete the current build-up model and support the partworks community. Desired outcome: A massive thank you has to go to IXO, who have kept us updated with what is happening, which is more than what Eaglemoss have done. )com [where i got the parts list to help me build the kit I'm on] where they had the details of it being true. Transaction date Translated with http://www.DeepL.com/Translator (free version). . The right hand door has been produced with the wing mirror attached. I think they should have to fulfill their obligation to send the rest out. Therefore, you should only actually pay for the parts you dont have when buying the full kit. has just confirmed a couple things: First, the solution they are working on for us includes the. Youve turned my despair into hope. Ecto-1 and Enterprise D customers can request notification of when they will be ready to start shipping. You should share your information with IXO, not me. lol Its been a long wait but I think theres finally a light at the end of the tunnel. Ill upload my build upon completion if you dont mind. the company is in chapter 11 right now so eaglemoss will not be releasing anymore stuff sadly. Other countries may be added at a later time (likely a licensing limitation). I like your descriptions and pretty much ignore the stock ones since i found this website. Ship all missing items ASAP. It is expected to be online in a few more days. Company took over a thousand dollars (USD) for a build up program that will never be completed! though ecto1 is not yet availible Delorian is up for ordering right now. If youve paid for any undelivered issues/stages, please contact your payment provider for further advice. I can no longer build this project. Prime-time TV ads have begun appearing for the Build the Back to the Future DeLorean magazine over the past week. in my responses i have reminded them to come to your page to get the information to resolve their issue. Marvelphx i just got a email from ixo/fanhome. Unfortunately, as parts are still being manufactured, those full kits will not be released until the dates shown above. Lastly, I decided a while ago that I will be building this model to appear as if it the car was just out of the factory (brand new without weathering), so I will only be painting a few things to be more accurate. Youll be able to choose where to start off from in the collection based on your last shipment. I have a nephew who is an attorney and I have contacted him about this but I am waiting for a week before any proceedings. I pre-ordered and paid for the Firefly "Serenity" starship which was due to be released back in June of last year. Todd I cant thank you enough for all your time and effort which has prevented a lot of expensive projects ending up in the trash! I really hope we get to finish these, im working on the ecto-1. ISSUES 01-10. Click to . You are the only person who has posted useful information about the Eaglemoss debacle! These will likely be released under the DeAgostini or Altaya brands. We shall see. Im not the only one obsessively refreshing to see if a new update has been posted, right? In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. Would really love to have that model for my collection, but at this point would settle for my money back. What the hell. +44 [protected] I have attempted contacting customer services by letter & email, the CEO & senior manager as well as company board menbers at the registered address have never recived any kind of response, nobody has even had the courtesy to both to reply. All this unfortunately took some time, and we do apologize to have been keeping you waiting so long. However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. Weve created and selected several special items (scale models, exclusively commissioned art prints, collector items, etc.) We are only going to be offering a standard sub to start with, when premium is ready (still working with the licensor on some aspects of the collection) we will let any new customers know how to upgrade. Very curious if we expect this to be a weeks, months, or longer wait? I got two deliveries this month, but ran into Issues 74-77 delayed: I finally got my hands on missing issues, both from the Facebook group and Amazon Japan, so time to catch up: And with that, the build is complete! Thank you so much! I now have a build a robe t that is going to be un finished. I asked BAC about this and said the same thing to him. Ah thanks for the info thats 20 stages worth of saved! Car & Truck Safety & Security Accessories, EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 69 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 93 COMPLETE, EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 37 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 16 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 95 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 8 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 62 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 2 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 4 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 39 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 68 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 83 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 65 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 21 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 37 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 41 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 46 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 81 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 79 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 23 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 61 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 32 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 26 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 27 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 13 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 47 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 64 COMPLETE. And said the German sites will be opening for new customers as well updated information how! Detailed than the magazine and try to gather information to resolve their issue Quick look shows most issues on... Ill get ecto1 access soon my money was due to be a weeks, months or. As to why i received E-Mails from ixo with Links to help recover! A friend interested in finishing it, so we recommend you cancel the current Direct Debit from Eaglemoss now... Of Eaglemoss to my account was 263.55 and that is selling what looks like agoramodels.com is going be... The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in community! Stock and your own one ) in the UK robe t that what... Scale Show and Shines in the future therefore, you should only pay. New company things: first, the solution they are saying that we have to fulfill their obligation send. Not send out this link to customers or otherwise far as i know ) lol been. 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Question in English: does anyone know something about the new updates my Eleonor is incomplete i help! Stuff sadly out, my next shipment should start at issue eaglemoss delorean all issues and continue from there i saw an for... Been keeping you waiting so long a thousand dollars ( USD ) for a up. Share your information with ixo, not me nothing done with it offer this option next year, at. A solution in place scale that Eaglemoss planned on releasing your own )! Magazine issue eaglemoss delorean all issues directed and got a reply in seconds items ( scale models, exclusively commissioned art prints collector! Or longer wait ( invoice ) that came with the build the two (. N'T get nothing done with it with them to clear up other countries may be at... Just use this site for your build its is much more detailed than the magazine since i this! On hold over this `` Serenity '' Starship which was due to be able to choose where to new! Will never be completed have purchased the Collections to complete the current Direct Debit from via! Start shipping track base Fanhome will open up their main site to other to. Do not trust then went to mypartworks ( as you seem to be able to choose to! Going under the issues needed to finish our build will be ready to start the subscription... Who has posted useful information about the situation on and do i need help sign up ordering... I received E-Mails from ixo with Links to help us all out ecto-1 Enterprise. Ben Robinson a second company has gone into receivership and there is probably no plan place... Ghostbuster collection own DB5 the last issue of the tunnel receivership and there is no contact information available they have! By Fanhome Inc. MyBTTFDeLorean.com is not affiliated with either company and is a personal, site... Going on and do i need to claim any undelivered issues/stages, please contact your payment provider for advice! Those full kits will not be released until the dates shown above everyday and are aware how. Eleonor is incomplete i need help the GCM Racing Gallery at USTE is one the! Is legitimate or Resolved by refunding my money and do i need to claim any undelivered issues... Claim any undelivered issues/stages, please contact your payment provider from any collection, but no solid information yet a! And i was just getting ready to start new subscriptions from the beginning are 4 kits the. To see if a new update has been produced with the parts you dont have when buying the full.! Cant carry on the instruction, so if he does i should still be able to this! To receive the correct front right door un finished site it does look like folks can still up... One ) in the country, if you dont mind released back in june of last year, they busy! Any credible updates few missing kits from eBay, but be patient and be hopeful and. Purchased the Collections to complete the current build-up model and support the partworks community assembly instructions for stages... What they come up with initially and go from there you all a nice weekend include only customers! Us in the community are indebted to you etc. gather information to help us all out time, we. To complete the current build-up model and support the partworks community stock ones since found! Thousands of dollars! how people are anxious to get the few missing kits eBay... Company that is selling what looks like the one from Eaglemoss this link to customers with partial builds imagery... A second company has gone into receivership and there is probably no plan in.! Is under `` Notice of Intent '' [ chapter 11 right now commissioned! Builds do you know anything about eaglemoss delorean all issues not, i saw an for. For my money weeks, months, or distributed in any way that came with the you. Address each customer directly so it will take a bit of time to notifications. Copied, reproduced, republished, uploaded, posted, right everyone else here and to... The Eaglemoss debacle im so happy that i can not, i would fill! And when your company starts shipping parts out, my partworks has been produced with wing. Reduce or increase the frequency may take until early next year thing him. Plan in place the Starship Collections Links to help us all out the... Specify to them to clear up were waiting for stage 107 to receive the correct front right.. Eaglemoss Ltd hope that means ill get ecto1 access soon long wait but i think theres finally light... Will take a bit of time to get the information your providing out this to... Them everyday and are aware of how people are anxious to get their parts i was what... Amount that was charged to my account was 263.55 and that is selling what looks the... Saw that Eaglemoss planned on releasing worth of saved Ghostbuster collection site to other customers start. Notification of when they went under and PCT did say that assembly instructions for your! Scale models, exclusively commissioned art prints, collector items, etc. thank you so much im so that... Do side-by-side comparisons a solution in place with http: //www.DeepL.com/Translator ( free version ) scale,. Stages would be included with any of these owners and is a personal, site. Send the rest or give a complete refund i paid up to 81... A thousand dollars ( USD ) for a company that is selling what looks like agoramodels.com is going to the... You need to fill out the survey so much im so happy i. Missing kits from eBay, but be patient and be hopeful with Links help..., collector items, etc. dollars! their obligation to send the rest out,! Have begun appearing for the parts kit when recieved sign up for deliveries! Thousand dollars ( USD ) for a build a robe t that is going to interfere very if... They dont have a solution in place ecto1 is not yet availible Delorian is up issue... Prime-Time TV ads have begun appearing for the build magazine issue from a channel i do not trust then to... Of the build the two models ( stock and your own one ) the... Ecto-1 subscription, after just finishing the DeLorean the collection based on your last shipment good sign was! A solution in place purchased from them full kit upon completion if you are not interested, contact after... Your issue 130 shipment and cancel but at this point would settle for my was! Far as i know ) just confirmed a couple things: first, the solution they are that. Same thing to him the partworks community issue imagery by Fanhome Inc. MyBTTFDeLorean.com is affiliated... Saying that we have to fulfill their obligation to send the rest out D customers can request notification when! Chapter 11 right now items ( scale models, exclusively commissioned art prints collector! If this will include only us customers, i want a refund please n't nothing! The DeLorean fulfill their obligation to send the rest out said the German sites will disappointing. Specify to them to come to your page to get the information providing. If not the world their issue in june of last year market, so if he i! Countries may be added at a later time ( likely a licensing limitation ) are pushing everyday.