The drinks offered on Virgin Atlantic Upper Class are excellent. After the drinks service, trays were brought over with our starters. Maps generated by theGreat Circle Mapper copyright Karl L. Swartz. Virgin is almost entirely back to pre-covid catering now and the menu included multiple options for each of the three lunch courses. A small snack basket had been set up but there was no permanent bartender or indeed much uptake from other passengers wanting to use this space. It is your right to wear whatever you want to wear. The onboard bar and purple lighting are all well and good but ultimately do little to make up for the woeful seats. Secondly, its debatable just how much extra privacy it gives you anyone walking past can look down onto you sleeping just as they would normally. The QR code menu for breakfast was impressive. There is quite a bit of seat size variation across the different Virgin Atlantic fleet planes. All rights reserved | Trellis Framework by Mediavine, Virgin Atlantic Clubhouse at Heathrow Terminal 3, 29 Most Dangerous Cities in Canada (2023) & How To Stay Safe. Since we have written about the celebrations elsewhere: British Airways and Virgin Atlantic perform dual take-off from Heathrow to New York. Even An old Air France Business Flight I Took From Paris to Punta Cana, was miles better than this. Economy Light: Free at the airport or via online check-in, prior to the airport: 30 ($38) for standard seats and 40 ($56) for preferred seats. I was much more successful on the return overnight flight, and it also reminded me how good the Virgin flight attendants are, something I had forgotten in the two years Ive been away. This was fantastic service recovery and not something I was expecting at all. You'll have to be flying on pretty specific routes to fly this unique configuration. There is an Instagram-friendly area with a cool hanging chair and fake flowers. would avoid VA on this plane for total lack of privacy. Alongside my drink I was served a packet of sour cream pretzels. All seats face the window, both window seats and centre seats, meaning for the centre seats when you want to chat to your neighbour you have to twist around and its not comfortable for very long. Related: How to pick your perfect airplane seat. 1 Mar 2021 by Mark Caswell Virgin Atlantic has launched its new spring menu, which sees the return of welcome drinks and hand plated main meals in Upper Class. That's exactly the case with the Amex Platinum card. 5 slices of smoked duck breast from a packet, a few dry slivers of bread, a dollop of chutney and some fennel shavings. Accessibility | I wanted to let you know. Chase has extended Pay Yourself Back option to Southwest cards but is it worth it? You are greeted at your cab, your bags are whisked away and you might see another passenger at check in or may not. Check out what you can expect flying in Virgin Atlantic's Upper Class: The tray table is excellent, and I think has been redesigned from the one on the first aircraft. However, I was surprised to find that I could either sit completely upright or completely flat no halfway recline in between, which was quite annoying. Our Clubhouse has something for everyone: Fine dining prepared to order, a deli bar for quick bites, breakfast options and a generous selection of wine, beers and spirits to wash it down with. Double-check which aircraft operates the route that you're about to book. the 2nd daily San Francisco flight having been switched from an A350 to a B787. The wifi was a disaster both ways. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. The overall maintenance and cleanliness left a lot to be desired. I am a big Virgin Atlantic fan but the downside of them having such an excellent premium economy is that the step up to Upper Class doesnt feel like a big deal, particularly when you consider it is normally at least twice the price of Premium. Around 90 minutes before landing I completely gave up on sleep and asked Kamara if she wanted to head to the bar with me to grab some food. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. For passengers who prefer a bit of ease when egressing from their seat but also enjoy gazing out of the window at the world below, then the Solo Freedom Suites (2C, 4C, 6C, 2H and 4H) are perfect. I understand the lounge in T2 is nothing on the T3 Lounge. I recently flew from London to Los Angeles on Virgin Atlantic aboard the A350-1000 in "Upper Class" (business class) specifically to check out the A350 business class seat. However, I cant help but wonder what it would be like if you were to fly in these seats with a crew that was having an off day. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. There were also earplugs, a pen, and a toothbrush and toothpaste. To learn more about Virgin's Flying Club, you can read our guide here. As of May 2022 this is still not something that British Airways is able to offer. Baggage allowance in Virgin Atlantic Upper Class. Woman single-handedly takes on BA and wins, EasyJet pilot does 360-degree turn so passengers can see the Northern Lights, Flight review: Virgin Atlantic A350-1000 Upper Class Suite, Flight review: Singapore Airlines A350-900ULR business class (SQ21), Flight review: Qantas B787-9 Business Class (QF9), Flight review: Air France A350-900 business class, To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below, Pear waldorf salad, baby ear, toasted sunflower sees and loverage leaves (v), Smoked duck breast, fennel and dill salad, Seville orange marmalade and crostini, Braised pork cheek, cauliflower puree, potato fondant, kale and red wine jus, Roasted fillet of trout, chickpea masala, Gujarati green beans, red pepper pakoras and creamy curry sauce, Vegan spiced cauliflower, spinach and lentil pastry pie, sauted Lyonnaise potatoes, garden vegetables and herb gravy (ve), Lemon and coconut dome, coconut cream and freeze dried raspberries. The crew were very proactive in offering to help with my bed. They not only had French champagne (Champagne Chanoine Freres Reserve Privee Brut NV), but they also had English sparkling wine (Hambledon) and prosecco (NV Dea Del Mare). The fact that Virgin wont allow passengers to retain A350 bookings, when operational issues lead to an aircraft change, means that youre always risking a bait and switch with this company. I couldnt help feeling that a redcurrant based sauce could have added a much needed dash of colour and acidity though. The IFE screens are tiny and the pull out arm digs into your body when youre lying down. Once at check-in my documents were quickly checked and there was no queue at the dedicated fast track security. The seats are wide, the drinks are cold, and the atmosphere is calming. Toward the front of row K isn't a bad second choice, the main difference being that the seat is less private and has a view of other passengers' feet. - it is worth upgrading to Upper Class if you can afford the upgraded fare. I had the same issue the last time I flew with Virgin Premium Economy and it did appear that no one but me experienced problems with the wifi. You also cant see out of the window unless youre in bed mode, or willing to risk a minor neck injury. Personally, I didnt really like this, as one of the best things about business class is having more of a sense of privacy. As I mentioned, I also feel like the seating plan offers the lowest level of privacy in upper class. However, this will only apply to a minority of the fleet at the moment. Virgin Atlantic 787 Upper Class ice lolly. Enjoy the finest food and drink throughout your journey, Food and drink when you travel Upper Class. See more More legroom, more style The best thing they can do now if you have any loyalty points left, is book the cheapest Heathrow upper class reward flight you can find enter the amazing clubhouse (which is still awesome) and spend as long as you possibly can inside before they kick you out of the airport and tell you that you are banned from flying Virgin Atlantic ever again. Improve earnings, maximize rewards and track progress toward dream trips. It offers a host of additional benefits which add the most luxurious touches to your flight experience. Cookie statement | Upper Class passengers can check two bags for free, provided they measure no more than 35.5 x 29.5 x 16 inches and weigh 70.5 pounds or less. You go through a private security check and before you know it youre passing through a duty free store on your way to the lounge. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. 10 Airbus A330-300s; 4 Airbus A330-200s; 4 Airbus A350-1000s; 17 Boeing 787-9 Dreamliners; Upper Class can be found on all of Virgin's aircraft, but the brand-new Upper Class Suite is currently only on its A350-1000s. Toiletries were by Ren, a brand previously used in the suites and club rooms at the Grand Hyatt Tokyo. The Virgin clubhouse at Heathrow Terminal three has a buffet offering. I was in Seat 3G. I was on a day flight, so I didnt sleep but the linen was nothing special, nor were the headphones. I remembered it as a positive experience particularly as I got fun pajamas and there was a bar. Then again, in this situation, something like a quad suite in Qatars Q suites would be far preferable. The crew on our flight were fantastic and also helped to make up for some of the shortcomings of the hard product. Boutique Hotels Naturally, I filmed my experience for my YouTube channel: Virgin uses Terminal 2 at Manchester, which is a much weaker premium experience than its other bases at Heathrow or Gatwick. Goodbye Virgin forever. After spending my 20s and 30s as a Marketing Director who made use of every vacation day travelling the world I am now a nearly full time travel blogger who focuses on unique adventures in interesting places which end with a high thread count on the sheets and a decent glass of wine! My first ever luxury travel review was published on flyertalk back in 2013 and later re-published here. You might enjoy reading some more of my business class airline reviews: Delta Premium Select Review (2023) Is it Worth It? Main meal Starter Mozzarella and tomato salad with micro basil and cress (v) Ciabatta roll with butter Main Roasted chicken breast, potato pure, sauted spinach, girolles mushrooms, Bourguignon sauce I was flying from London to Bhutan via Delhi and got an excellent deal with Virgin Atlantic on upper class I was shocked by how reasonable the price was compared to flying with Virgin Atlantic upper class to the USA. Water, champagne and orange juice were also offered from a tray, prior to take off. It is a 1 x 1 x 1 horizontal configuration, so it doesnt really matter if you have a middle seat when it comes to space or ease of getting in and out of the seat. There is also a QR code menu where guests can order food and drinks from their seats in the clubhouse on their phones. We may receive compensation when you click on links to those products. The food is very good, the drinks on offer are excellent, and they have a bar. I flew from London to Delhi on a 787-9, which has quite a small entertainment screen of 11.1 inches (as does the A330-300). Not fast track, its own security area. Evidently numerous passengers before me had fallen foul of this trap, in a desperate bid to find viable storage space. On Virgin Atlantic, the staff in Upper Class actually come to your seat and proactively ask if there is anything more you would like. Virgin Atlantic 787 Upper Class drinks service. Virgin do so much damage to their brand by not acknowledging that people book with the expectation of the product they paid for. Red wine: Villa dei Fiori, Primitivo, Italy, or Esquinas, Malbec, Argentina. The best seats for leg room (or more accurately, foot room, are the bulkhead seats in row 1. So worry to hear about your experience, Ive never flown Delta but hear great things. However, it is deli-style (which included things like smoked salmon, fresh fruit and Greek yogurt) and set up behind glass, so passengers must request that a server places everything on the plate. The Virgin Atlantic Dreamliner offers 3 rows of seats in a herringbone formation. The Upper Class Suite is excellent. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Here is a typical Upper Class meal service for March: Welcome drinks upon boarding Drinks and snacks after takeoff Main meal Mozzarella and tomato salad with micro basil and cress (v), or Ciabatta roll with butter followed by Roasted chicken breast, potato pure, sauted spinach, girolles mushrooms, Bourguignon sauce or Other than the shoe cubby, the only dedicated storage space was integrated into the left hand armrest and this was barely large enough to fit a phone and a passport. (Enrollment required for select benefits.). Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. It is visually much brighter than their A330, but I think it still . Uber Cash and Uber VIP status is available to Basic Card Member only. Overall I was very satisfied with my 22 inch wide seat on the 787-9. However, once she got on the flight, she was confronted by an angry male passenger with his family who insisted that these were his seats, which was quite unpleasant. Itineraries Canadian tariffs. Virgin currently only operates long-haul routes using wide-bodied aircraft -- each one complete with an Upper Class cabin. My expectations were high, but they were quite honestly exceeded in almost every way onboard. I figured that this would make for a much more spacious and sociable meal setting than sitting in my little coffin, watching a monitor the size of a gameboy. It would be like ordering the fillet steak at a restaurant, being given a burger and then being told no refunds: because a steak and a burger are both made of beef. Back then I was blown away by the experience, since I only really had economy and a handful of 90s Business Class experiences to compare it to. Despite the added privacy of facing a wall, it was jarring to have direct lines of sight to every other passenger in the cabin. But I only think it is worth paying extra if it isnt a huge jump from the premium economy price. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. However, if you have a seat in the middle, you will be directly facing those who have a seat on the right-hand side of the plane and vice versa. He found an empty row for her in the economy cabin, which was great news. Virgin is nothing but a huge marketing scam now as far as their Upper Class goes fool me once, my fault fool me twice wont happen again. The reason we suggest seats 2A-5A rather than starting at 1A, is because this seat looks onto the galley and therefore might be noisy and less private than if you sit a few rows behind. As a 6ft5 Large wide man, this was so narrow and tight, I would have preferred a free row in economy. There was enough room to slot a bottle of water between the grate and the armrest. UC has no such thing as a dress code. Welcome drinks upon boarding 2. There are several dishes to choose from, some of which are familiar, some that offer a few unexpected delights. It definitely felt like I made a far wiser choice with the chicken burger, served with a packet of crisps and a chocolate cake. They also have sliding doors to create a feeling of privacy. One of the highlights of flying with Virgin Atlantic is the extremely friendly staff, no matter what cabin you are in. We did not get the upgrade for HK/LHR and asked about it at check-in, we were told there were Upper Class seats available and paid extra at the counter for the upgrade. There is also a bassinet directly opposite 1A, meaning you might be seated opposite a baby for your entire flight. I appreciated the fact that each course was served in succession, rather than getting an Economy style tray with all courses presented together (something that many airlines are still doing under the pretence of COVID safety). Choose from our four-course menu, including a selection of starters, mains, desserts and topped off with a delicious cheese course served with port. The toiletries in the self-titled goodie bag are from Ren and were decent but not amazing. Otherwise, you would be better off taking the premium economy offer. Upper Class. Interesting take on the children visiting your seats. It might be worth noting that the Loft, an area that was designed as a social hangout to replace the bar, is situated at the back of the cabin. And lastly, it does make it awkward if you wake in the night and want to get up, since it is quite difficult to get up with the door shut, and opening it again while lying down isnt completely intuitive, or physically easy, though with practice it would become easier. Which you will happily reply thank you whilst taking your last bite out of the snaffled cheese board, wash it down with lounge champagne and take the 281 bus to Hounslow which you will find cleaner than the plane! After a couple of minutes peeled away and then headed off to New York. A SEAMLESS TRAVEL JOURNEY Delta and Virgin Atlantic operate in the same terminal in LHR. Sort by. It was just weird to stare across at 6-8 people, not be able to look out the window, require help to covert seat into a bed, etc. The airline has also added to its pre-order menu, where Upper Class and Premium customers can pre-select their inflight meals between 72-24 hours of departure. Skip the queues and experience an extra large leather seat with a seat pitch of up to 38 inches and extra legroom. However, the wine and bubbles on offer were a considerable notch up from premium economy. The bag itself is plain purple and can be recycled eg it isnt something you can keep and reuse, which is unusual for business class. We found the feature where they could join us at our seats for meals to be great. There are also a variety of crisps and chocolate bars available at any time throughout the flight. New additions include: Lamb hotpot with vermicelli rice and seasonal vegetables Vegetable korma with Gujarati green beans, jeera pilau rice and paratha The crew were just as friendly and welcoming as their counterparts in the Clubhouse and the small onboard bar made a great first impression as we turned left into the Upper Class cabin. Cost includes $12.95 plus applicable local sales tax. Virgin Atlantic Flying Club: 47,500. Im always happy to get a decent amount of protein when flying but overall this dish was very dry and felt unfinished. Here are the best cards for making your trip more comfortable. SIA to acquire 25 per cent stake in Air India. Thanks + -. Check here before booking an award fare. We booked the A350 and they changed the plane and time on us! I had flown Virgin Atlantic Upper Class about ten years ago in my pre-travel blogging days. My shoulders felt quite squeezed in and the right hand armrest was the width of a candy bar. Great interaction time, You see things differently when you travel with children. Just returned from LHR on this plane. The best seats on Virgin Atlantic's A350 economy are rows 45, 52, 53, and 54. The food was good, but I didnt find it to be very different from the food on Virgin Atlantic in premium economy and like many airlines these days, the serving sizes are not large. And Ethiopian Airlines Business Class (Dubai to Addis Babba?) As such, Virgin Atlantic is not an airline that I would currently recommend flying, unless the cost is materially cheaper than the alternatives. It really is such bad business practice to pretend like all their business class seats are equally appealing. Privacy Policy, Hi! A very resounding YES! Virgin Upper Class Menu Virgin is almost entirely back to pre-covid catering now and the menu included multiple options for each of the three lunch courses. Read More, WELL TRAVELLED + BOUTIQUE HOTELS + ADVENTURES = THE BOUTIQUE ADVENTURER 2020 The Boutique Adventurer Travel Blog . I then headed to the Virgin Atlantic Clubhouse in area H. I was quite excited as the Virgin Clubhouse has a very good name which I discovered was well deserved. Virgin Clubhouse at Heathrow Terminal 3 reopens - take a look 15 July 2021 by Rob Burgess The Virgin Clubhouse lounge at Heathrow Terminal 3 reopens - and we were there Links on Head for Points may pay us an affiliate commission. Find Premium flight deals. The bait and switch is a real issue and one that I had not considered prior to booking. The above benefits come at no cost to youand are paid for by the hotel chains. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. *The Loft is available to customers flying Upper Class on our Airbus A350 aircraft. We had problems in the transit area of Delhi airport due to a lack of staff and a broken printer (believe it or not, the transit area at Delhi airport does not take electronic boarding passes). There are two common problems that come up time and time again with Virgin Atlantic seats in Upper Class. However, it is deli-style (which included things like smoked salmon, fresh fruit and Greek yogurt) and set up behind glass, so passengers must request that a server places everything on the plate. Seldom travelers may not get enough value to warrant the cost. was a better seat. Once on board I was offered a choice of orange juice, Champagne or water. Having said that, if the crew dont demonstrate this feature, in my experience, no one uses it, and certainly on our flights both to and from New York, one of which was a day flight and one of which was a night flight, I didnt see anyone use the door. Absolutely hated the seat configuration. Im Amanda, an Australian who has called London home for over 15 years. Terms and conditions | The crew were very friendly and welcoming during the boarding process. This A350-1000 has Virgins new Upper Class Suite fitted. Upper Class fares can be priced from 1,000 return, which is a great price for the benefits you get if you break it down on a cost-per-hour basis. There is also wifi on board courtesy of Inmarsat and T-Mobile, with is GX KA Band wifi connectivity. I had really enjoyed the ground experience in Heathrow, leading up to this flight. We'll run a soft credit check to find special offers, but it wont affect your credit score. Youre right, this certainly isnt something Id given any consideration to. Amazingly, and unlike the previous occasion into terminal 4 with Virgin, there was no queue at immigration (it was over two hours last time) and we collected our bags and then headed into new York. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The bar is available to customers flying Upper Class on our Airbus A330 and Boeing 787 aircraft. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. There was also an integrated USB port built in to the screen, next to the headphone jack. Although I was tempted by both the Ayala and the Hambledon (made 5 miles away from my childhood home), I decided to stick with Coke Zero. In a reversal of the simplification of its food and beverage service due to COVID, the airline is looking towards a return of some of the most popular elements of its Upper Class service. I also think Virgin Atlantic has the friendliest staff in both the upper class and premium economy. This could mean that those seated in row 11 and maybe 10 and 9 might find passengers to-ing and fro-ing from the Loft, and maybe being rather loud and chatty while they're there. Once we were sorted, I told the Virgin Atlantic representative that he could make it up to me by getting my friend either upgraded or empty seats next to her. You can lie down for a refreshing sleep, unwind in the exclusive on board bar area and even freshen up with Rituals sleep amenities. Enjoy with a selection of carefully curated wines in partnership with London-based fine wine merchant Jeroboams. As per TPG U.K.'s Nicky Kelvin's review of the Upper Class Suite on the A350, you'll probably be happy with any of the seats you sit in on an A350-1000 as "there was really not a bad seat in the house, although Row 1 definitely had an edge, as its footwell was larger than in other rows.". As far as economics are concerned, I feel the same way about the wines on board (and this is true of many airlines, so not picking on Virgin here). The cheese plate was composed of Snowdonia rock star cave-aged cheddar, Shropshire blue, Somerset brie with grapes, plum and ginger chutney and crackers. However, for an added feel of privacy and those views that we live for, any A and K window seat is slightly better than a D or G seat. Very unfortunate and had I known I would have flown direct on a different airline. Definitely not an ideal situation though! There are two dedicated Business Class bathrooms on the Virgin Dreamliner (for 30 seats), which meant that there was no wait at all to get changed into sleepwear. Meal service and thats it they disappeared. This was the first flight after the lifting of restrictions on UK citizens (and EO citizens) travelling to the US. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. There is a bar in upper class on the Airbus 330 and Boeing 787. To my mind, the key difference is that the seat turns into a lie flat. Because Im trying to be heathy I had ordered a vegan meal, which was Katsu tofu with rice it tasted a lot better than this photo makes it appear. Friendly staff, no virgin upper class menu 2021 what cabin you are greeted at your cab, your bags whisked! Mile is worth with our starters far preferable to get a decent amount of protein when but. 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