Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? You'll then be able to change these settings: Separate Bands. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Hub Manager - EE If this happens get in touch with us. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. How can I turn it on and off? Depending on your socket type, you might need to use a filter. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. If it's not listed you'll need to create a new port forwarding rule. Go to the Smart Hub 1 guide. For security reasons you might want to change the admin password for your smart hub manager every now and again. Every device that uses the internet sends its packets of data through specific ports. The master socket is the main socket for the phone line in your home. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. >, What is the Wireless mode feature on my BT Smart Hub? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Give it a couple of minutes. They'll give you all the details you need. When your device connects, it automatically chooses the best wireless band. How to access the Smart Hub Manager | BT Business Every device that uses the internet sends its packets of data through specific ports. If you're still having trouble try our community forum. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Press 'Enter'. The light on the front will change colours while your Hub sets itself up. IP address This means when you search for your Hub in the list of wireless names on your device you'll only see one. When searching for your Hub on your device, you'll have to select which band to connect to. Unsurprisingly, we've called this gizmo Smart Scan. Youll also need to add a password hint. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Manually assigning IP addresses on Smart Hub 2 - BT Community on If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. How to change the Smart Hub's wireless settings? | BT Business on Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Enter your current password followed by your new one. If you've turned Separate Bands on, you'll be able to select the channel for each band. Learn about the BT Hub Manager | BT Help You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Here's how to set up a Hub 3. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . It's not an extension socket. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. The password should now be changed to something of your choice. A master socket is the main socket for the phone line in your home. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. You dont want your neighbours taking advantage of the internet connection that youre paying for! >, How do I turn off BT Access Control for a device? Switch off the router and switch it back on again. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. The default mode here is Mode 1. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Youll be asked to enter the new password twice, to make sure its correct. Have you tried Chrome or another browser. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Select Save to store your changes. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. You'll need your Hub's wireless network name and password. Youll find it on the back of your Hub. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Go back to: Here are some answers to help you Follow the instructions that automatically appear on the screen to change your password. The video below shows you how to set up your BT Smart Hub. Richard, I run Windows 11 and using Edge is fine. 16h22. (Make sure you're connected to your home network.) Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Your Hub is ready when the light turns steady blue. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. The video below shows you how to set up your BT Smart Hub. First of all, you need to be at home using a device thats connected to your BT broadband hub. Changing the IP address of your hub | BT Business This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. It's not an extension socket, Press the Power button on the Hub to switch it on. Wait 5 minutes, then start reconnecting the cables. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? 16-08-2022 It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Your Smart Hub automatically scans for the best wireless channel. 16h26. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution This will open the Hub Manager, Enter the admin password. not the same as the wireless password. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Alternatively choose your Hub from the dropdown to find out how to connect. How do I view the devices connected to my Smart Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. >, What is the Smart Wireless feature in my BT Hub? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Web admin interface of the BT Smart Hub 2 router. If you've still got problems, try our Broadband troubleshooter>. How do you turn off wifi? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Enter your BT hub admin password. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Choose BT Access Control from the options. If you want to make any changes to the hub settings, you'll need the admin password. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Where can I view the status of my Smart Hub? WPS >, How do I turn wireless on and off on the BT Hub? First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Channels How do I set up port forwarding on my BT Hub? For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Full Fibre customers wont use microfilters. To set up port forwarding, click a dropdown for your model of Hub. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. and many others. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. It may be your browser causing the issue do check in its settings or in your Antivirus program. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Press the Power button on the Hub to turn it on. 15h07. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Different types of BT Hub | BT Help BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. How To Access BT Hub Manager | TechXpert >, What is the Wireless mode feature on my BT Smart Hub? 16h12. If you want to make any changes to the hub settings, you'll need the admin password. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. We know its a clich but resetting works more often than youd think. Email Barry at barry@bigtechquestion.com. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub If this happens get in touch with us. >. Click here for more about setting up Full Fibre yourself >. This takes a few minutes.