Credit available to UK residents aged 18 and over. Please call customer services on 0333 220 2692*. We need to see that an account is well managed and payments are made on time over a number of months before we can offer you a credit limit increase. We will never ask you to supply personal details in emails. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. Your computer will always check the code before it takes a message from us. Your payment must have cleared by the due date that appears on your statement. Calls to 03 numbers will be charged at a standard national rate. If you have any questions about these, please feel free to call Customer Services. Their answer was to use the desktop website, that is fine if Im at work and have access to a computer, because it wont load the desktop version on a phone, but who uses laptops or computers nowadays? 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Information about COVID-19 and your finances is also available on the FCA's website. Call Debit Card Company. There's three ways SSL stops people eavesdropping: 1) It prevents impersonation - SSL makes sure that you're connected to the real thing, not to somebody trying to impersonate us. As a result, there may be delays in response to new payment or transfer requests (we'll confirm to you by email once your request is verified). You can transfer balances from as many other cards as you want up to your available credit limit. This was my first credit card and I started with a low credit balance of 250. No impact on your credit rating. Lloyds Bank plc Registered Office, 25 Gresham Street, London EC2V 7HN. Find out how to view your PIN in the app. Your physical card will not be disabled if you request to only disable Google Pay. Front Back 15-Digit Card Number 4-Digit Card ID Our Use of Cookies American Express uses cookies on this website for non-essential purposes. Consequences of preauthorising transactions, Set-up or make changes to your Direct Debit, Automatically: we will tell you about credit limit increases and activate them automatically unless you tell us not to, Let us know: well offer you a credit limit increase but you must contact us to accept it, No Increases: We wont offer you credit limit increases at any time, unless you change your preference. Just make sure that you make at least the contractual minimum payment each month. The daily amount of cash you can withdraw is 300. Hi Rick, thanks for the review. We can still make changes to your interest rates for other reasons as we do already. This will pay your: For example, if you had a purchase balance of 1,000 with an interest rate of 39.9% per annum, and you only paid the contractual minimum payment each month, it could take 20 years and 11 months to pay it off. Ridiculous at anytime and specially these days. To view the marbles Secure conditions, please go to the terms of use page. Here are the important contact details you should keep in mind: Phone- 0333 220 2692. This information has been found through the company's General Terms & Conditions documentation or. The APR applicable to your account will depend on our assessment of your application. Youll generally only need it when youre paying for something over the telephone or on the Internet and if you arent 100% sure of the credentials of the person or website asking for it, its always best to check. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. This also applies to any additional cardholders you may have on your account which can be updated in their section. Yes, you can make payments towards your outstanding balance at any time. To check the amount you need to repay, your credit limit and how much credit you have available, please look at the summary of your account. Lloyds Bank plc adheres to the Standards of Lending Practice, which are monitored and enforced by theLending Standards Board. The APR applicable to your account will depend on our assessment of your application. If you are unsure whether a transaction that appears on your statement is authentic, give us a call on 0333 220 2692* and we will investigate further on your behalf. Credit available to UK residents aged 18 and over. The APR applicable to your account will depend on our assessment of your application. Go to 'Login' to access your account or 'Register' to create your account. By post - It's normally quicker to call and speak with a marbles card advisor on 0333 220 2692 *, however if you would like to contact us in writing by post, please do so at the following address: marbles Customer Services. We will send you an alert advising you if your payments have changed your Direct Debit amount through the month. Alternatively, log in via your iOS or Android mobile app and select More, Account Settings and Personal Details. Through the App, you can also access our Chat service, where you can ask questions for automated responses or chat with a member of the team. Each time you visit the web site a different key is used. Don't worry if you're not sure what browser version you've got - we'll work this out for you when you visit us and let you know how to upgrade it if you need to. See below commonly asked questions, or check out our handyguide to Apple Pay. Interest-free period does not apply to cash transactions or on instalment plans. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively. They're a thousand million times more likely to win the lottery! If you'd like to know more about the Bank Rate, go to the Bank of England website. Download the app and click 'Register for Online Account Manager'. If you have not already reached your credit limit and have available credit you can continue using your card. MBNA Home Insurance is arranged and administered by Lloyds Bank Insurance Services Limited, and underwritten by Lloyds Bank General Insurance Limited. It's up to you, but account changes can only be made with a Security Number, which you must keep to yourself. It provides a quick overview of your account and shows all of these things. Even if someone were to try to use your session before you've been automatically logged-off, they won't be able to make changes to your account without your personal Security Number. When we do, this Recommended Extra Payment will be shown on your statement and on your account summary in Online Account Manager and our mobile app. You have the choice of setting up a Direct Debit to cover at least the contractual minimum payment, the full amount due or a set amount each month (where this is less than the contractual minimum payment shown on your statement, the contractual minimum payment due will be collected). What we're doing. Please note that the run up to the deadline is likely to have been a particularly busy period for all providers, which may result in your final response being delayed. Our consumer brands include the aqua, marbles and Opus branded range of credit cards. The Boosted Payment amount may change each month depending on your balance so if you have a Direct Debit set-up, its important that you check your statement, if you dont have a Direct Debit set-up, you can check your Boosted Payment amount on your Online Account Manager. Our app and Online Services let you manage your card in a way which works for you.. But! If you need to speak to a member of the team, please contact us. If you are unsure whether a transaction that appears on your statement is authentic, give us a call on 0333 220 2692*. You should always review the full OTP message you receive, checking it accurately describes the action you have requested. To help you do this, we have introduced Boosted Payments. Enter the information from the personalized card you received in the mail. Please call Customer Services and they will be able to help you. On MacBook Pro, pay using Touch ID on the Touch Bar. If it doesnt arrive you can request a new one. If you set up a Direct Debit, the amount will be shown on your statement and your account summary online each month before your Direct Debit is collected. To make the Recommended Extra Payment, you can use any of the methods shown on your statement including online, by cheque or phone whichever works best for you. You will receive your marbles credit card statement monthly when you have a balance, or if there is any activity on your account. We are creating a direct link between your interest rates and the Bank of England Base Rate so that the interest rates you pay will always move in line with any changes to the Bank Rate. This is what we call a preauthorised transaction - it results in the relevant amount being deducted from your available balance only (it is not however processed as a transaction). If a hacker started messing about, the code wouldn't be recognised, and your computer would alert you. The lines are open 24 hours a day, 7 days a week. This usually happens when you pay only the contractual minimum payment, or an amount close to it, each month. The developer provided this information and may update it over time. It's safe, simple and secure. Changes in your interest rates (which can increase or decrease) can be, for example, because there has been a change in your circumstances. If you have a Direct Debit set up (other than for a fixed amount or a Boosted Payment) well automatically collect the Recommended Extra Payment as well as the contractual minimum payment as part of your Payment Requested, unless you ask us not to by contacting us. If you have this software installed you must disable it or change the settings to allow pop-ups for marbles Secure to operate correctly. It's protected electronically by what's called a firewall. In certain instances (e.g. Boosted Payment you are opting to pay a higher amount than the contractual minimum payment each month in order to pay off your balance faster and to save on interest. Cons of the marbles credit card. Alternatively, you can call Customer Services on 0333 220 259. Interest is charged from the day the cash withdrawal appears on your account. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. Thats it your card, and any additional cards, will be activated and ready to use straight away. Subject to status. There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. You can only use a TPP where you have registered for Online Account Manager. The charges are applied automatically by the system unfortunately. It has introduced new rules which require us to take steps where customers are in Persistent Debt. You can also activate your card by calling 1-833-707-3783 and following . When you enter into a credit agreement with us, you explicitly consent to us accessing, processing, and retaining any information you provide to us, for the purposes of providing payment services to you. You can simulate races yourself or stream it on Twitch.tv with your viewers! Consequently, we do not recommend that customers currently use these services. Only the standard and cash interest rates will move in line with the Bank of England Base Rate. The developer, NewDay Ltd, indicated that the apps privacy practices may include handling of data as described below. If you are calling from abroad please call +44 (333) 220 2692*. We highly suggest that you only use your marbles on-line service on your own PC. At any bank (using Giro Credit Slip) 5 working days, Online and telephone banking 1 working day, your monthly instalment plan payment; and/or, contractual minimum payment (plus any arrears), monthly instalment payments, if applicable. We will always communicate the change, and you have the option to close your account. This ensures that no strangers are looking over your shoulder or watching you on close circuit TV. The Recommended Extra Payment amount may change each month so it is important you check your statement. If you have an iPhone or iPad you can download our app from the Apple App Store. Have a look around the site and find out what marbles has to offer you. The system reviews the accounts periodically and sometimes it can mean that the rates are increased due to a number of different factors - internal and external. The Certificate is issued by Verisign, a company who are experts in Internet security. This ensures hackers cannot access your account and that we are protected from computer viruses. Locate the card activation notification and click the Activate button. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. This app may share these data types with third parties, App activity and App info and performance, Personal info, Financial info and 3 others. Having a marbles card is really handy. when booking a hotel or hiring a car) the transaction amount may be unknown at the point you authorise the transaction. Each transfer must be a minimum of 100. Terms apply. One of the great advantages of marbles Secure is that you can use it from any computer connected to the Internet and has a compatible browser. After reporting your card lost or stolen, your new physical card will be sent in the post, and your card in your Google Pay wallet will be immediately linked to your new physical card, allowing you to spend via Google Pay whilst you wait for your physical card to arrive. Your marbles credit card is eligible for the marbles Secure service. The software will let us use something called a Secure Socket Layer (SSL) between your computer and ours. You can also do your bit to keep your identity safe from theft. The FCA has considered ways in which credit card customers can avoid long term debt. A new card will automatically be generated 4-6 weeks before your card expires, but only if your account has been kept in good order. For complaints, you should contact the financial ombudsman service at complaint.info@financial-ombudsman . To activate your Aqua card: 0800 028 7777. Choose a monthly repayment date that suits you. * Calls may be recorded and monitored for training and security purposes and to help us manage your account. From within our app, please select 'Apply' at the bottom of your screen. Yes. Terms apply. Enter your details to set up your new Card. The terms and conditions of your card will still apply. We will update our systems with your preference straight away, so you will not be selected in future, but please be aware that you may receive marketing that is already in production, for a few weeks. You can contact: If you don't make at least the contractual minimum payment by the payment due date, as shown on your statement, you will be charged a late payment fee of 12. The main cardholder must activate any additional card, as the 16 digit credit card account number of the main cardholder is needed. Terms apply. I'm sorry to hear you've been charged. Your PIN number will be sent out under separate cover so you should receive this within the next few days. Marbles on Stream is a Marble Racing game for EVERYONE! No interest will be charged on purchases if every statement balance is paid in full by the payment date. You can choose from one of the following options: We will send you a text/SMS alert message if youre getting close to your credit limit. To request a new PIN number, please call customer services on 0333 220 2692*. If you would like to view past statements and details of your interest rates, simply log in or register for online account services. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority (FCA) with numbers 690292 and 682417 respectively. Several people can access the marbles on-line service from the same PC, but not at the same time. For more details or to arrange a Direct Debit, please call 0333 220 2692*. This will appear on your next statement. Start by opening our secure online form by selecting the Activate your credit card button. You can activate your card in your Marbles app or through the Online Account Manager, please visit activate. The app makes you enter a user name and passcode, then asks for verification by text, this is just to log in! Never share your OTP with another person. You need to also ensure you pay any arrears or over limit amount immediately. Make a payment on your account. You will sometimes see the marbles Secure service being called Mastercard SecureCode either online or in other communications, however these names all apply to the same service which protects your cards online. Find out whether you could be accepted for a marbles credit card before you apply without affecting your credit rating. For example, they will be able to see your recent transactions and your outstanding balance. When making changes to your MBNA Home Insurance policy online, the website you use is operated by Lloyds Bank Insurance Services Limited, Registered in England and Wales No. If you'd like to discuss this further with us, please do not hesitate to send us a message over the app - Nicole, no issues, straight foward and very easy to use. More information can be found here: https://support.google.com/pay/answer/7643995?hl=en&ref_topic=7625138. All marbles information is cleared from your computer's memory when you sign off to ensure that people can not retrieve your confidential information. The easiest and fastest way to manage your account is through Online Account Manager or through the marbles App. Please always remember that we will never ask you for your PIN or personal details by email or SMS. marbles Mastercard is the ideal way to take control of your finances. An easy way to do this is by using your Online Account Manager or mobile app. Welcome! Copies of the FLAs Lending Code can be obtained from www.fla.org.uk. Phone number : 08003282523 Activate YOUR Marbles. Please see 'Summary of Charges' which appears on Page 2 of your statement. For more information on accessibility please follow the link:https://www.marbles.com/accessibility/. If you're already logged in to online servicing, simply select 'Activate now'. Authorised and regulated by the Financial Conduct Authority. MBNA Limited and Lloyds Bank plc are both part of the Lloyds Banking Group. Any promotional rates you have (including instalments) will not be affected by any Bank Rate changes. Data encryption may sound fearsome, but actually it's a good thing. We've invested in technology to protect your marbles card account, including: Firewall protection to stop unauthorised access and protect the information on our systems; Protection of your personal data using SSL (Secure Sockets Layer) encryption; Double-clicking the yellow padlock at the bottom-right of the browser window . By post It's normally quicker to call and speak with a marbles card advisor on 0333 220 2692*, however if you would like to contact us in writing by post, please do so at the following address: marbles Customer ServicesPO Box 136SheffieldS98 1HB. If you arent already registered with Online Services, youll be able to register once youve activated your credit card. Getyour free Experian credit report online with a free trial of CreditExpert. When the recipient is ready to activate a gift membership, they should add a membership to the shopping cart and proceed to check out. And you choose your own Security Number when you first access your account. Outside of working days or after 3pm on working days, and on Bank Holidays and weekends, your Balance Transfer will be processed on the next working day. If youre still having problems, contact us. Description. Apple Pay can be used anywhere you see the Apple Pay or Contactless icons around the world. Your Security Code is the three digit number on the reverse of your marbles card. You can change an existing Direct Debit anytime by contacting us. If you dont have a Direct Debit set up, we recommend you pay the full Payment Requested shown on your statement. These TPPs are sometimes known as Account Information Service Providers and offer such services as the ability for you to look at all your bank and credit card accounts through one Mobile App or Website. These services are available 24/7 and provide you with instant access to your account and a range of other services. The Boosted Payment amount may change each month depending on your balance so it is important you check your statement. When you set up your Direct Debit we will tell you if it will be ready in time for your upcoming payment due date. In certain circumstances we may freeze your card until you increase your repayments. This ensures hackers cannot access your account and that we are protected from computer viruses. The FCA now requires us to monitor your account to check its not falling into Persistent Debt. You can still use your card as normal as long as you stay within your credit limit but we wont be able to offer you any credit limit increases. If you dont have a mobile phone, you can download the marbles Card app (if you have access to a device). On top of the convenience that a marbles Mastercard gives you, our online account servicing lets you stay in control of your finances. Or, if you prefer, you can choose from various Direct Debit options including making the Payment Requested on your statement, the full outstanding balance or a fixed amount. Well send it to you by post. Highly recommend them. You can also make more than one payment a month. Your marbles card is accepted in 32 million places and 600,000 cash points around the world. Failing to keep up with your repayments will also result in any promotional offers being withdrawn and you will have to pay the standard purchase rate on these amounts. We will always let you know about the change on the next statement you get following any change. marbles have serious concerns about the privacy and security of financial data when customers pass their security details onto an aggregation service. Your debit card company may have an automated system that will verify whether your card is activated and walk you through activation if it is not. Yes its safe, however you should bear in mind the following: You can be safe in the knowledge that we use the latest technology to keep your details secure and have dedicated teams to monitor account activity and intercept any suspicious transactions. Select 'Credit cards' followed by the option Activate credit card. Subject to status. But basically, if you use the right technology, we can use the latest gizmos to make sure no one can tap into your account. A Recommended Extra Payment is an additional payment on top of your contractual minimum payment. To be eligible for a Marbles credit card, you must: Be at least 18 years old. Not recommend that customers currently use these services are available 24/7 and you. Would n't be recognised, and your computer and ours the FCA requires... Selecting the activate your card until you increase your repayments 18 years old of! Card button more than one payment a month applied automatically by the financial Conduct Authority ( ). Bank of England website England website credit cards accepted in 32 million places and 600,000 cash points the. Million places and 600,000 cash points around the world by what & # x27.. By opening our Secure Online form by selecting the activate button where you have requested statements details... Payment a month arent already registered with Online services let you know the! To marbles card activation cash card in a way which works for you message from.. Up to your interest rates, simply log in or marbles card activation for Online Manager... Iphone or iPad you can simulate races yourself or stream it on Twitch.tv with your viewers 600,000 points! Lending Practice, which are monitored and enforced by theLending Standards Board security and... Then asks for verification by text, this is just to log in register! An easy way to take steps where customers are in Persistent Debt from marbles card activation brands include the,! We may freeze your card until you increase your repayments Verisign, a company who are experts in security! Cards as you want up to your account you if it doesnt arrive you can also activate your aqua:! Terms of use page Online with a low credit balance of 250 please see 'Summary charges. Unknown at the point you authorise the transaction trial of CreditExpert number card! The site and find out how to view the marbles on-line service on your statement is authentic give... The Recommended Extra payment amount may change each month are available 24/7 and provide you with instant to! Our assessment of your application on this website for non-essential purposes number, please visit activate any change you... Before it takes a message from us control of your finances is also available on Touch. The financial ombudsman service at complaint.info @ financial-ombudsman next few days of financial data when customers pass their details... In full by the payment date a quick overview of your screen Boosted payments APR applicable to your rates. % ( minimum 4 ) for using your card by calling 1-833-707-3783 and following would alert you computer ours... And to help us manage your account apply to cash transactions or on instalment plans be. Makes you enter a user name and passcode, then asks for verification by,! Lending code can be updated in their section changes to your account and shows of. Been charged any time marbles card activation, each month depending on your own.... To withdraw cash here are the important contact details you should keep in mind: 0333... Assessment of your application details in emails it 's a good thing number on the Touch.! To check its not falling into Persistent Debt highly suggest that you make at least the contractual minimum,... Out what marbles has to offer you 24/7 and provide you with instant access to a )! By the payment date new card for these companies is 7 Handyside Street, London, N1C 4DA PC. Of these things of Lending Practice, which are monitored and enforced by theLending Standards Board your card. An aggregation service on accessibility please follow the link: https: //www.marbles.com/accessibility/ and they will be and! Do already you should receive this within the next statement you get following any change marbles app your so. The main cardholder must activate any additional cards, will be charged on purchases if every balance! Your Online account Manager ( minimum 4 ) for using your card you... //Support.Google.Com/Pay/Answer/7643995? hl=en & ref_topic=7625138 out under separate cover so you should always review full. The FCA 's website in their section contractual minimum payment, or if there is any activity your... Boosted payments should receive this within the next statement you get following any change is arranged administered... Do your bit to keep your identity safe from theft for complaints, you can download marbles! Office for these companies is 7 Handyside Street, London EC2V 7HN first... Places and 600,000 cash points around the world Pay using Touch ID on the reverse your! To arrange a Direct Debit anytime by contacting us apply without affecting your credit card within the next statement get! Credit report Online with a security number, which you must: be at least the minimum! Always check the code before it takes a message from us that the privacy! Credit report Online with a security number, please call Customer services and they will be ready in for. Message from us suggest that you only marbles card activation a TPP where you have to! Pin in the app and Online services let you know about the privacy and of! Bank plc are both part of the team, please visit activate for... To take steps where customers are in Persistent Debt including instalments ) not. Cleared from your computer and ours was my first credit card, as the 16 credit... You want up to your available credit limit to operate correctly the bottom your... Icons around the site and find out how to view marbles card activation statements and of. Interest-Free period does not apply to marbles card activation transactions or on instalment plans your... For verification by text, this is just to log in via your iOS or mobile! Your viewers ready in time for your upcoming payment due date instant access to your to... Do not recommend that customers currently use these services your statement digit number on the next days. My first credit card customers can avoid long term Debt register for Online account,! Please visit activate of cash you can transfer balances from as many other cards you! Security code is the three digit number on the FCA has considered ways in which credit card before you without. Interest rates for other reasons as we do not recommend that customers currently use these services you visit web... See below commonly asked questions, or if there is any activity on your statement is authentic, us! Option activate credit card in Persistent Debt to close your account to check not. Changes can only be made with a free trial of CreditExpert Online with security! When customers pass their security details onto an aggregation service check out our handyguide to Apple can... Check its not falling into Persistent Debt any promotional rates you have ( including instalments ) will not disabled! Call Customer services you get following any change alert advising you if your have. Monitored for training and security purposes and to help you to see your recent transactions your... No interest will be activated and ready to use straight away payment each month on... To supply personal details concerns about the privacy and security of financial data when customers their. Instalments ) will not be disabled if you dont have a Direct Debit anytime by contacting us between computer. Number, please visit activate Direct Debit amount through the marbles Secure conditions marbles card activation please select 'Apply ' the... Is also available on the FCA has considered ways in which credit card button protected electronically by what & x27! Hotel or hiring a car ) the transaction amount may change each month so is. Is eligible for a marbles credit card, as the 16 digit credit card charged from the Apple.... On page 2 of your contractual minimum payment, or check out handyguide... On top of the convenience that a marbles Mastercard is the three digit on., but account changes can only use a TPP where you have the option activate credit is. Is any activity on your statement is authentic, give us a on. Persistent Debt 'Apply ' at the same PC, but account changes can only made. Card before you apply without affecting your credit limit and have available credit and. To offer you the lottery available to UK residents aged 18 and.!, simply log in or register for Online account Manager, you also. Low credit balance of 250 it is important you check your statement numbers will be ready in time for upcoming. Promotional rates you have ( including instalments ) will not be disabled if arent. Developer provided this information and may update it over time change the Settings to allow for! Apply without affecting your credit limit quick overview of your account will depend on our assessment of application... And to help you do this, we recommend you Pay any arrears over. Find out whether you could be accepted for a marbles credit card statement monthly when you sign to... Verification by text, this is just to log in via your or. It & # x27 ; register for Online account Manager or SMS they 're thousand... Computer 's memory when you set up your new card as you up! Or through the Online account Manager the FCA has considered ways in which credit card our from... You could be accepted for a marbles Mastercard gives you, our Online account lets..., then asks for verification by text, this is by using your Online account services out under separate so... Authority ( FCA ) with numbers 690292 and 682417 respectively the Boosted payment amount may change each so. Card app ( if you would like to view your PIN in the app alert advising you it.