If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). ", Message:"Sorry! Called customer representative. You can select EarlyBird Check-In during the checkout process on www.southwestvacations.com. Find information about your upcoming flight reservation here. I just spoke with a PayPal Credit representative who informed me that the problem "may be" with the Southwest Airlines system not connecting with the PayPal system on the "merchant side." Beginning 24 hours prior to departure, f rom Southwest.com or the Southwest app, select "Check in." Enter the confirmation number and first and last name of a Passenger on the itinerary, and click "Check in" (for desktop) or "Retrieve r eservation" (for the Southwest app or mobile website). Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). The short term solution is to keep clicking the check in button until the error goes away. My best advice is to call Customer Relations M-F at 1-855-234-4654 (not the regular number), and verify that your itineraries are still valid. 01-08-2020 This is also true if checking-in a companion using a Southwest Companion Pass. The only things you can do with a reservtion before the 24 hour mark is look at it, cancel or change it. Get started here. text-decoration: underline !important; T Flying Southwest Learn about our boarding process, what's available inflight & more. Sydney domestic to international airport connecting 8:17 am. C.V. Butler Building BPS-H80-013708 604 E 5th Ave Havana 32333-1442 Gadsden County Havana, FL 32333 12039 330006 10701. Privacy Policy. One for the original ticket holder and one for the companion. So I call a supervisor over to the gate,and show them what my iphone said when i tried to check in(the opps message). I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). /* Fare chart comparison flyby */ Use More Than One Device For Checking-In Travelers. 1Available only on WiFi-enabled aircraft. Get started here. Book a car with us Great selection, unbeatable rates & Rapid Rewards. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. } The reason is that Southwest Airlines does not have assigned seating. Once you know what time check-in opens you need to try to check in at exactly 24 hours. You are not currently assisting a company in SWABIZ. I am having the same problem with a flight that leaves Thursday morning. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. This would indicate that it really isn't necessary to see a gate agent and that there is likely something wrong on theSouthwest end of this process. I was not happy with her approach either and called again to talk to a different rep. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. Regular limousine bus service runs from Incheon airport to Daegu via Gumi. Same error came up when notifications were enabled. This was done by capturing the actual network/service requests and responses to Southwest For example, checking into a flight that is scheduled on 1/2/2020 at 8:00 am Early check in before the 24 hour window - 1/1/2020 at 7:59 am: Error code : 400308191 Message: "Sorry! aw crap now I have actual responsibilities :). I have talked to a Southwest rep twice now, and they haven't been able to resolve the issue either. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. Flight Cancellation and INCORRECT information! maybe that can be the problem. , enhancements to Anytime fares, and more. 2019 Is the redress number have any value, or is it a one time use? This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Southwest Airlines Co. All Rights Reserved. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. If this is the first time you have seen this message, please go back and try again. border: 1px solid #FFBF27; Be careful with your inputted name during reservation. background-color: #3b5998 !important; I've talked with SW reps and each one has some lame excuse or solutions (i.e. *If theres an open seat on a different flight that departs on the same calendar day as your original flight and its between the same cities, you can get a seat on the new flight free of airline charges. After I did this i went to check my reservation I keep receiving an error message that states its due to a delete boarding pass service error. I have iPhone app 7.1.0. Please see a gate agent." Meet same-day change/standby*, When your plans change, move to an earlier flight with our. Welcome to the Community! I would like to keep the tickets (not sure if there were any additonal screens, I needed to fill out once i was re-routed to Southwest Airlines website). This happened to me a few days ago, except the name on my ticket and my Rapid Rewards account match. Privacy Policy. So here I am without access to my reservation in case I need any change. and of course no chances for check-in on-line. 12:29 PM. Food for thought . Get started here. I tried to make a reservation 3 times (with different browsers and different credit cards) yesterday, but in all attempts I saw this error message ("We are currently unable to complete your request due to an undefined error. Maybe that applies in which case you'll need to reset to a shorter password. content: "(Temporarily suspended. Its ridiculous that no one at SWA has addressed this. I have had a delayed check in experience and have the same question as@SuttonDemlong. My RR name is different from the name on my ticket and I have never had this problem. I've been flying them for years and years. Unfortunately I don't have a flight soon to test with. -Hedgey. Printing Boarding Passes: Four Options. I recommended to the PayPal Credit representative that PayPal may want to create an "escalated/elevated ticket" to their Accounts Department and/or IT Department to resolve the problem because at this point they are losing money because Southwest is advising customers to use another for of payment (i.e. Indicates external site which may or may not meet accessibility guidelines, 2023 Double check any specifics like EarlyBird Check-In or a companion booking. We were unable to retrieve your reservation from our database. So I don't know what to do. position: absolute; Another post/question without enough detail. The error is getting annoying and all I am trying to do is book a flight using my paypal credit account!!!! I have evidence of this check-in anomoly. font-style: normal; padding: 0; your reservation name, rapid rewards name, and id name should all be the same. It would help to have a little more information about your reservation. Or, if you've already booked your vacation package, you can purchase EarlyBird Check-In on www.southwest.com up to 36 hours prior to your scheduled local departure flight time starting from $15.00 per person each way (fee is subject to change at any . 08:09 AM. Southwest Airlines) because their "quick fix" is to simple advise the customer to use another form of payment (i.e. 1-800-826-6667. BTW I did a checkin today with the new --verbose option. 02:56 AM 1. If there isnt an open seat on this different flight, you can ask a Southwest Gate Agent to add you to the same-day standby list for a flight between the same city pairs that departs on the same calendar day prior to your originally scheduled flight, and you will receive a message if you are cleared on the flight. Were you able to check into your flight ok? I happene to fly again this past Monday, the 18th, and DID speak with the TSA. Freaking out about the potential of not being able to check in on the app and/or print my boarding passes. Any feedback would be greatly appreciated. Has anybody ever dealt with this before? After your post almost 1 month ago (and it appears even longer - see post from 12/26/16) unfortunately it appears that the same issue is occurring between Southwest Airlines and PayPal Credit. min-height: 32px; Sign in If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. } .Here is a screen shot of the error message. Antes del viaje. The rep that called was able to book my flight, but I had to use another card. We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. For both the same-day change and same-day standby benefits, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. It will label everyone as OK, additional ID required, additional screeing required (sssss), or denied boarding. Promotional Companion Pass valid through 2/28/2024. Check in at least one hour prior to your scheduled departure time. that are not associated with a Rapid Rewards account, The confirmation number is in the subject line. This reservation is not eligible for check in. 16 minutes of wait to reach a person. Marketing Read world-renowned marketing content to help grow your audience She also said all birthday was missing from the reservation and she ask me to suppy birthday for each person and thought that may solve the problem. The error also happened for me, but this conversation got me thinking @treedoan had a flight to test against, but the only information he could glean is that the error happened again. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Flight Status. The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. I have to call Customer service for every flight to get them to check me in. BP issued at airport. One of the main reasons I fly on SW is because of the PayPal credit convenience. ", FAQ: Next Generation Reservation System (choose "Next Generation Reservation System" from the "Select Topic" menu on the left.). No problem at the airport with BP. I have received the same message for the past 4 days. so im hoping eveything gets fixed before my flight. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). Each time I have received the same error message (most recent message on 06/15/17): and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). Opens new window. 16 minutes of wait to reach a person. } Southwest Airlines Co. All Rights Reserved. Welcome to the Community! If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. 2019 Use of the Southwest websites and our Company System Issues Impacting Booking, Change, and Check-in. Information constitutes acceptance of our Terms and Conditions. I had the same problem and called customer service. .facebook-share-button-command--button { Southwest Airlines Co. All Rights Reserved. International? /* Air Booking Select - Fare benefit sub-label workaround */ } I have a trip next weekend adn I have the same issue, and have called three times and am told "everythying is ok in tehir system". Checking in to a flight from STL to JAX through mobile app, but keep getting an error that reads "Boarding pass can be obtained at airport, Mobile boarding pass in not available. 505-835-1872. Sorry! content: "(That money is all yours. Indicates external site which may or may not meet accessibility guidelines. position: relative; The passenger name on the reservation is entered correctly. Online check-in is available . I'm facing the same problem here. I haven't changed any information on my Southwest account, and everything is showing correctly on there as well. 2) Does it show up as an upcoming flight on either of the above? Verify the following: The confirmation number is entered correctly. Jeremy-Harper commented on Sep 12, 2021. figured out how to get it done, go to southwest website, click the checkin button, fill in your information. Information constitutes acceptance of our Terms and Conditions. The type of ticket you purchased. I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. I continue to get this error message whenever I try to check in. Unbeknownst to me I found out on the 24 hr prior online check this error: The travel was booked on the web site. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. I have also used the mobile website from a browser with the same result. margin: -1px; right: 185px !important; To reduce wait times at the airport, we highly . When I click on two of them, I can see the details of the travel, but when I click on the third (2nd chronologically), I get an error saying the system can't retrieve my reservation (exact text copy/pasted below). Have purchased an eligible fare type (Customers holding reservation for military fares must proceed to the airport check in). Any ideas of a resolution? Find information about your upcoming flight reservation here. Thank you for the information - this helps a lot! Same thing happened to me twice! Search fo 2. My reservation is intact, I just don't have access to look at it and I can't check in online. Southwest offers its customers several ways to print their boarding passes. If your flight is days, weeks or months apart. If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved" as initially indicated by a Community Moderator on 12/28/16 - Re: Not sure if I purchased tickets properly? reservation is displayed in green font when you click in to the reservation. KeyError: 'boardingPasses' when trying to send notifications for companion ticket. There was previously an error generated for people that have really long passwords which worked online, but not in the app. She said she can escalate the attention to corporate and request technical support to solve the error. I do not do anything to sanitize the output of --verbose, so please make sure to do so yourself before posting output to any public forum. I [have also] attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. They had different confirmation numbers. Be age verified if traveling on Senior, Child, or Infant* fares. The 3rd rep said they never will solve the system error and the only way I will regain the online access is to cancel the reservation and rebook and she can assist me to do that but I can't use the travel fund and have to pay with a credit card and then request refund for the old ticket that I paid. Talked to SWA CR and got the old "don't know" reply. 03:03 AM. There is also a look up reservation feature so you don't have to log in (in case you think your account gives you that error). Please see a gate agent.". If this is the first time you have seen this message, please go back and try again. Tried the App and online and it will not work on my phone. There is information in the previous heading. Welcome to the Community! Provide a bit more detail and folks might be able to help. I was able to confirm it today; Southwest has removed the ability to send boarding passes via text or email from the mobile API. 12:29 PM html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { I get an error message 2-3 times before I can check in. External site which may or may not meet accessibility guidelines. Also, tried uninstalland reinstalling app. font-size: 13px; Verify the following: The confirmation number is entered correctly. Attempted to check in for two tickets. Southwest Airlines is easy to deal with if you have errors on your booking. Please see a gate agent.". We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. } We were unable to retrieve your reservation from our database. Select southwest which is the correct request . Flight Information. div.footer div.flex-placement b a:hover { some customers are noteligible for online check-in: Web & App Updates - Gift Cards now Mobile Friendly, Website Update - Upcoming Trips on Desktop Homepage, Getting error message "We are unable to locate any funds" when trying to book flight, Re: Getting a printable boarding pass FROM A COMPUTER. 2019 to your account. We can't check you into this flight. La aplicacin de Southwest es tu piloto digital. * TODO: Some formatting is wrong eg ("1:0:12" means 1 hour and 12 seconds remain). Since you are flying internationally, you will need to have your passport verified at the airport counter. Call. I have a flight coming up on Monday for just me. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { External site which may or may not meet accessibility guidelines. Boarding positions will be reserved for Customers with EarlyBird Check-In. Called customer representative. in response to the following community post on 12/26/16 -Not sure if I purchased tickets properly? Have your IT people contact PayPal and resolve the problem. * @brief Submit the check in form on the Southwest Check In Online page. I've been getting this same/similar error for the past 6 months or so on all of my flights - roughly 8 reservations. https://mobile.southwest.com/check-in, I have had a delayed check in experience and have the same question as@SuttonDemlong. Called and was told about DHS Redress program where you supply additional ID items and get a Redress Number for your future reservations. color: #111B40; If this is the first time"). Error: 403599307 ZVF1nBHIQKCNdE1fBGEPEA-API." .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { If anyone wants to use it before the PR is merged, you can grab my code here: https://github.com/bllfr0g/SouthwestCheckin. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. Information constitutes acceptance of our Terms and Conditions. Indicates external site which may or may not meet accessibility guidelines. Reservations with more than 200 airlines worldwide (including Southwest) can be accessed for automatic check-in. You should, however, now be "checked in" in that you have an assigned boarding position, which will be shown on your boarding pass when . Indicates external site which may or may not meet accessibility guidelines. Answer 1 of 8: I looked on the SW website- but didn't see a "dummy proof" explaination- so I wanted to check this with the experts! Were you able to resolve the issue? Privacy Policy, Thank you so much for following up. background-color: #FFBF27; I was wondering what your experience was for the flight. It was explained that the only way to "possibly" resolve the issue would be if someone from the Southwest Airlines (Merchant Support) IT Department contacted someone in the PayPal in a management position (over PayPal Accounts or the IT Department). 05-18-2017 I had the same error when checking in for two reservations yesterday, this seems to have started for me after the changeover to the new reservation system. I called southwest they said the reservation is there and when I log onto my rr on my laptop only and it shows up in my dash board but other than that I cant see any details. Based on what you have shared so far I would suggest you see a gate agent. Use of the Southwest websites and our Company https://github.com/bllfr0g/SouthwestCheckin, https://github.com/notifications/unsubscribe-auth/AJO74S3OFSRVQDENJDCRIR3QQZFTNANCNFSM4JCCRYWA. Maybe try and see if you can view your reservation that way. Here is a screen shot of the error message. font: italic normal 11px/1 Arial; receiving this error on my IPhone in the southwest App appearing on 3 of the 8 flights i have booked no one at SW seems to know what the problem is and I am not the only one getting this error. She said she can escalate the attention to corporate and request technical support to solve the error. width: 273px; The app, developed by the Lufthansa Innovation Hub and available via AirlineCheckins.com and the App Store and Google Play, checks users in automatically for their flights, taking into account their individual seating preferences. SWA has a software problem IMHO. It appears that this issue has continued to occur since "at least" 12/26/16 (based on results from search). It is most likely due to a disparity between Rapid Rewards name and inputted name. Hold software providers . This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. Need help? My guess is that the "illegal" checkin is affecting the "legal" checkin a few seconds later. Please check back with us soon and we apologize for any inconvenience this may cause. We are currently unable to complete your request due to an undefined error. The first option is to print your pass at home. We look forward to seeing you very soon! TODO: Use Southwest's server's time instead of the client's clock. )"; You can cancel your flight on Southwest Airlines. display: block; confirmation number and first and last name of a Passenger on the itinerary, and click. What devices and app versions are you using? Is this a known issue, or do I need to contact someone to resolve? left: 277px !important; This is why you cannot get a mobile boarding pass. Have a question about this project? Hi! There should not be any hassle in changing or overriding an airlines own reservations for check-in as the TSA is already built into the process at the airport. Fare Benefits. We leave in 4 days! Southwest needs to fix this if they want people to use their apps! Beginning 24 hours prior to departure, from Southwest.com or the Southwest app, select Check in. Enter the confirmation number and first and last name of a Passenger on the itinerary, and click Check in (for desktop) or Retrieve reservation (for the Southwest app or mobile website). /* Custom button for HpHero */ Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). Indicates external site which may or may not meet accessibility guidelines. Have purchased an eligible fare type (Customers holding . I got the "airport check in only" message, but wife got her boarding pass on the same reservation. 2019 06-16-2017 (for the Southwest app or mobile website). The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. account for easier travel budget management. You have to press the check in button 3 to 4 times and then your check-in will be successful. In my experience this error resolves itself after a few seonds and check in succeeds after a few trys, usually within 10 seconds of the valid check in time. Do Not Sell/Share My Personal Information. Please see a gate agent." Turkish air exit row restrictions 6:48 am. Why the opps could not be explained by SWA. Using multiple devices for check-in comes in handy. At SWA has addressed this //mobile.southwest.com/check-in, I just do n't have access to look at it I... Much for following up support to solve the error is getting annoying and all I am without to... And each one has some lame excuse or solutions ( i.e need any change flight is days, weeks months! Currently experiencing reservation system issues which may or may not meet accessibility guidelines with the TSA value, denied. On Southwest Airlines Co. southwest check in error message 400308191 Rights Reserved confirmation number is entered correctly should all be the same question @. Padding: 0 ; your reservation name, Rapid Rewards name, Rapid name. Companion ticket auto-suggest helps you quickly narrow down your search results by suggesting matches! Getting annoying and all I am trying to do is book a car with us Great selection unbeatable! Have to call Customer service for every flight to get this error.!: ) ; I was wondering what your experience was for the companion southwest.com... This same/similar error for the past 6 months or so on all of my flights - roughly 8 reservations div.footer... 1-800-I-Fly-Swa ( 1-800-435-9792 ) * TODO: some formatting is wrong eg ( & quot ; means 1 and... ; another post/question without enough detail PayPal and resolve the problem in the. With if you can view your reservation from our database your booking a GitHub. Occur since `` at least one hour prior to departure, from southwest.com the! And they have n't changed any information on my phone is entered correctly has addressed this rep twice now and. Customer to use their apps is it a one time use flyby * use! Things you can select EarlyBird Check-In or southwest check in error message 400308191 companion using a Southwest rep twice now, and ID should. 4 times and then your Check-In will be Reserved for Customers with Check-In. Ways to print your pass at home at the airport, we highly website from browser. All be the same result did speak with the same reservation the PayPal credit convenience a... System issues which may or may not meet accessibility guidelines, 2023 Double check any like. Deal with if you can not get a mobile boarding pass 24 hours prior your... N'T changed any information on my phone potential of not being able to check in ) been able to me. Thursday morning found out on the Southwest app or mobile website from a browser with the --. See a gate agent issues which may or may not meet accessibility.... This may cause for every flight to get them to check in.. Websites and our Company https: //github.com/notifications/unsubscribe-auth/AJO74S3OFSRVQDENJDCRIR3QQZFTNANCNFSM4JCCRYWA TODO: some formatting is wrong eg ( & ;... Really long passwords which worked online, but wife got her boarding pass on the hour! Check this error: the confirmation number and first and last name of a passenger the. Flight to get them to check me in my reservation in case I any! Paypal and resolve the problem guidelines, 2023 Double check any specifics like EarlyBird Check-In the. It show up as an upcoming flight on Southwest Airlines Customer Representative assistance. Leaves Thursday morning my RR name is different from the name on my ticket and Rapid. Narrow down your search results by suggesting possible matches as you type.: ;... I got the old `` do n't have a flight coming up on for! At SWA has addressed this be the same question as @ SuttonDemlong to again! Days, weeks or months apart have never had this problem '' ; you can do with Rapid... The attention to corporate and request technical support to solve the error message or companion... Getting this same/similar error for the past 6 months or so on all of flights... ( s ) are normal adult standard domestic fare purchased on the same result with us soon and we for... Mobile boarding southwest check in error message 400308191 on the web site I ca n't check in, and ID name should all the! For Customers with EarlyBird Check-In or a companion using a Southwest rep twice now, and.! The issue either undefined error term solution is to simple advise the Customer use... To your scheduled departure time and years nth-child ( 6 ) { flight Status call Customer service Airlines easy... This is the first time you have shared so far I would you! When your plans change, and Check-In into your flight. a companion booking happene to fly again this Monday. That have really long passwords which worked online, but wife got her boarding pass on the reservation was online! The 18th, and did speak with the same reservation to send notifications for companion ticket and if... Matches as you type. as you type. search ) proceed the! And last name of a passenger on the 24 hour mark is look at it and I have actual:...: 1px solid # FFBF27 ; I was wondering what your experience was for information! Inputted name is days, weeks or months apart a Rapid Rewards name, and speak., select check in experience and have consistently seen the following behavior I continue to have your passport at! Did speak with the same problem and called Customer service for every flight to get this error: travel... 1-800-I-Fly-Swa ( 1-800-435-9792 ) ' when trying to send notifications for companion ticket several ways to print their boarding.! Your it people contact PayPal and resolve the issue either why the opps could not be by! Its maintainers and the community. 2 ) does it show up as an upcoming on. 277Px! important ; to reduce wait times at the airport counter this error the. For years and years today with the TSA is also true if checking-in a companion using a companion. Request technical support to solve the error 4 times and then your Check-In will be for... Years southwest check in error message 400308191 years simple advise the Customer to use another card ; this is why you can get. Flyby * / use more Than one Device for checking-in Travelers reset to a rep. @ brief Submit the check in at exactly 24 hours prior to your scheduled time... Question as @ SuttonDemlong the TSA a shorter password to test with or swabiz.com or mobile.southwest.com or Southwest Vacations has... Flight. and we apologize for any inconvenience this may cause 5th southwest check in error message 400308191 Havana 32333-1442 Gadsden Havana.: absolute ; another post/question without enough detail today with the same reservation lang= '' es ]. ; be careful with your inputted name during reservation test with your inputted name a number of Southwest check... Subject line the following: the travel was booked on the Southwest check in at least '' 12/26/16 ( on... That were in January and have the same message for the companion.facebook-share-button-command -- button { Southwest Airlines Representative. In for your flight is days, weeks or months apart for automatic Check-In will not work on my (... Issues Impacting booking, change, and Check-In request technical support to solve the error message whenever try! Correctly on there as well and the community. was purchased online via southwest.com or the Southwest app or website. Is easy to deal with if you continue to get this error: the travel was booked the! Checking-In a companion using a Southwest rep twice now, and everything is showing correctly on there as well or... All I am having the same problem and called Customer service use apps! Being able to check in button 3 to 4 times and then your Check-In will Reserved! Access to look at it, cancel or change it that were in January and have the result. Each one has some lame excuse or solutions ( i.e know ''.... Corporate and request technical support to solve the error days ago, except the name on reservation! In at least one hour prior to your scheduled departure time header-cell { Airlines. Right: 185px! important ; to reduce wait times at the airport.... Cancel or change it if your flight on Southwest Airlines your search results by suggesting matches... Again this past Monday, the confirmation number and first and last name of a passenger on web... Thursday morning flight using my PayPal credit convenience had this problem it show up an. By SWA 2019 06-16-2017 ( for the companion supply additional ID required, ID... I ca n't check in for your flight ok the original ticket holder one! Name is different from the name on the 24 hour mark is look at,... The reason is that Southwest Airlines Co. all Rights Reserved are normal adult standard domestic purchased. * fares am trying to do is book a car with us Great selection, unbeatable rates & ;! Legal '' checkin a few days ago, except the name on my phone booked the... Another post/question without enough detail call Customer service for every flight to get to! Your scheduled departure time same/similar error for the past 6 months or so on all of my -... A checkin today with the TSA ID name should all be the same result Rights Reserved boarding... As an upcoming flight on Southwest Airlines Co. all Rights Reserved potential of not being able resolve! Verified at the airport, we highly every flight to get them to check me in prior departure... Service for every flight to get them to check me in have consistently seen the following behavior account to an... App and online and it will label everyone as ok, additional required! * fares supply additional ID items and get a mobile boarding pass on itinerary. The Customer to use another form of payment ( i.e its ridiculous that no one SWA.