Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Did you mention that you love grapes? While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. On our last cruise the butler arranged dinner in our room for us. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. Started August 27, 2021, By Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. That was also fabulous to be able to graze while all 4 of us got ready for the day. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Complimentary private transfer from pier to airport. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Guide and tips to Norwegian Cruise Lines The Haven. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Butler service is something usually offered to passengers who've booked a top-level suite. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. As such, there is no specific guideline on how much you should tip your butler. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. All Rights Reserved. Use them, and reward as appropriate. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Your butler is there to make it happen. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Minisuite is a balcony room with a slightly bigger bathroom. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Everything You Need to Know About the Haven on Norwegian Prima Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. All Rights Reserved. They will arrange speciality dining at your request, get you priority tendering when required. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Cruise ship butlers execute all sorts of tasks each and every day. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. With up to 1,392 sq. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). Available on Norwegian Dawn and Norwegian Star. Retired Asst. With Europe-trained butlers, there is no request that is to challenging for them to handle. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Hey! Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic They also handle your priority disembark at the end of the trip. Started June 21, 2021, By Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. reservations; show reservations and seating and other technical management issues. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Some lines, like Silversea, have a butler for every suite. 19952023, The Independent Traveler, Inc. It would be an awkward situation for the Concierge to escort every suite passenger on board. No balcony on Norwegian Dawn and Norwegian Star. Here are a few threads that might help (some even with pics! second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. For an explanation of our Advertising Policy, visit. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. ft. Owner's Suite with Large Balcony Sleeps up to 5. He/she isn't just "yours". Norwegian Cruise Line. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Some have just concierges but no butlers. In one case I waited in the Lounge for my Butler escort. Explain the pillow menu and deliver your selections to the room. There are certain times of the day such as breakfast and early evening when they can be very busy. Do you need a concierge or a butler to have a fantastic cruise? he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. DECK 17. Plus Ups are excluded. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Listing for: Simpson Housing LLLP. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. You'll feel like a VIP -- and you are one! 24-hour trained and certified suite butler. Copyright Cruise Blog Media LLC 2023. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Fancy enjoying breakfast while taking in a sunrise over the ocean? Personally, we are happy to go on our own when they let you. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. You will be able to leave a comment after signing in, By These Guild of Professional English Butlers are among the best anywhere at sea. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. How much to tip NCL Haven staff? : r/Cruise - reddit Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. There is another thread about tipping the Butler good luck with that one. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. DECK 20. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Luxury bath products in stateroom bathrooms. Let's take a deeper look with these two examples. first time, my mom's card didnt have her picture loaded when she scanned at security. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. However, the generally accepted minimum is $10-15 per day. Plates, glassware, setting up food, etc. If you forget let say your jacket and your in the theater you call your butler. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). the escort onto the ship has failed both times we sailed in suites. Ship and Suite Orientation. Cocktail party with the cruise ships officers. Invitations to exclusive cocktail parties offered only to guests of The Haven. They also explain how you access certain parts of the ship so, for . Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Double balcony is offered on Norwegian Dawn. This is a question that we are often asked by guests. When we talked to the butler, she said, "I'll bring you a menu. //]]>. We used the butler very little outside his duties, most of which could easily have been done by the room steward. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. And be sure to call for butler and concierge service anytime you like. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Part of that service comes with even more perks if you sail in The Haven and Suites. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. It's fun to cruise with a butler at least once. Another thing to consider doing is to fill out Hero cards for the workers. The service operates as a dedicated phone line, available . Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Oceania further cements itself as a cruise line for foodies, bestowing the honor of Vista godmother on the celebrity chef and Norway entices visitors with new places to stay and things to do, Travel agency consortium Ensemble makes several hires, Delta and KLM sue Dutch government over Schiphol flight cuts, Virgin Atlantic joins SkyTeam airline alliance, Norwegian Cruise Line Holdings will reduce marketing spend, The Carnival Miracle will redeploy to Galveston in October 2024, Cunard's new Queen Anne to sail a world cruise in 2025, Examining sub-IC issues from a host agency's point of view, Nayarit has a lot to offer luxury travelers, Nevada's congressional delegation reacts to Biden's 'Junk Fee' proposal, Giada De Laurentiis and Oceania Cruises, a delicious combination, Uniworld Boutique River Cruise Collection, Trends in Travel Advisor Loyalty in the Airline Industry, 1 Hotel Hanalei Bay opens on Kauai's North Shore, Viking says January was a record-breaking month, River cruise lines sail into Egypt with new ships and itineraries, Bad behavior prompts Carnival Cruise Line to beef up onboard security, Where weed is legal, hotels roll out new marijuana amenities, The party is pumping at Virgin Voyages' beach club. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Actual amenities vary by ship and category. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels.