Honda issued a service bulletin in May 2019, covering the probable cause and solution to the Honda Pilot emissions problem. The car is equipped with a stop-start system that is supposed to shut off the engine when you stop (eg at a red light) and restart almost instantly when you lift the foot off the brake. Honda refuses to do anything about it; their solution is to have me try to video tape it occurring, since there are no faults. The fan speed button can trigger the radio settings. I pay over 0 a month for a car I cannot drive often. And it seems that I am not able to deactivate the feature completely. I spoke to a dealer about it and they told me to bring it in to be checked. I called honda north america and they said we are sorry there is nothing we can do. I want honda to buy back the vehicle from me or issue a firmware update that restores this safety feature. I HAVE NO IDEA OF HOW FAST I AM GOING OR IF THERE ARE ANY EMERGENCY WARNINGS. Also, it extremely distracts me due to the suddenness of this issue without any perceived warning. 9/7/2020 around 2:15pm on a beautiful clear, sunny day, my 2019 honda pilot incorrectly sensed an "invisible" collision hazard and engaged the automatic collision avoidance braking system. When released in high numbers, hydrocarbons (HC), carbon monoxide (CO), oxides of nitrogen (NOx), and other combustion-engine pollutants harm the environment. Luckily they replaced them at no charge. Despite its particular signs that inform you exactly whats wrong with your automobile, such as the coolant temperature light that indicates overheating, the CEL may illuminate for a number of other reasons. This is a serious safety issue as vehicles could crash into me and/or I could be stranded with my two children. In short, factory dust. Also there are pops and crackles out of the speakers every time I drive the vehicle. piloteers.org is not in any way affiliated with Honda Motor Company, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Then lifted foot from brake (while car is still in park) and the body moved forward 6-8 inches before I could reapply the brakes. I had to fight the steering wheel to keep it on the road when driving down the middle of the lane. Some owners wonder if the check engine light flashes because of the spark plugs. Nice SUV overall but it has a fatal design flaw. I only stopped for a second to merge onto the roundabout so this was a potentially dangerous situation. They were very dismissive and did not seem to believe my report, despite the car only being less than 3 years old at the time of the first incident. I'm required to place car into "park", turn on power, shift to drive in order to accelerate. I believe we can replicate this. The idel- stop is not working it continues to happen. I disable the feature very often as I fear the car will not restart. The battery to my pilot failed with either no warning or previous misdiagnosis by two different honda dealerships. Check and tighten gas cap. We have had several incidences when the idle-stop feature is on and we stop in traffic or at a stop sign or light and the engine will not start back up automatically. Additionally, the center console infotainment screen, which also serves as the screen for the back up camera will shut off, for varying amounts of time, rendering the ability to see/use the back up camera useless. (covered under warranty) yesterday afternoon 9/27 I was at a stoplight, once again in auto-idle stop mode. The contact stated while attempting to park the vehicle at approximately 2 mph, the vehicle inadvertently accelerated forward violently and jumped a parking barrier. After a minute I finally got it started and immediately drove it to the honda dealer in which they weren't able to check it. Followed after 30 seconds - a minute by the system restarted. Problems have persited despite Honda's service bulletins, leading to a couple lawsuits. Took my honda pilot 2019 for emissions test vehicle emmssion inspection mva veip told me they having issues with this 2019 honda especially the honda pilot and added manufacturing issues. A message quickly flashes about a malfunction but too quickly to read it. The headlights are totally inadequate. This is the job I expect them to be able to do. However, I dont recommend this, unless you absolutely need the car. 2008 Odyssey Touring-Silver 2002 GMC Sierra SLT LB Z71-Red 1998 Nissan 200SX SE-Blue H Hodna Registered 2018 EX The contact called the dealer but was unable to reach a representative. They found none! The manufacturer was made aware of the failure, however, they were unable to offer any assistance. The vehicle had not been diagnosed or repaired. So, I am going to try and get it fixed at Honda for free. Took couple of tries to start up as the car went into neutral in between. The car was in park and I was stuck. Honda replaced the starter and the battery. This is a safety issue that can literally cause serious injury. After resetting the error and driving it 45 miles, they could not get the error to happen again (Honda Policy) and therefore deemed the car fine and attributed the error to a fluke. On two occasions in the past several months, the transmission has reacted unexpected shifting into neutral on it's own and giving the error message "stop driving when safe" "refer to owners manual". All recall repairs have been performed on the car by the dealer, including the two recalls in late 2020 that were intended to address these very issues, and the problem remains. The manufacturer had not been informed of the failure. I was about to pull out when the dash starting flashing/lighting up & I couldn't go anywhere. We look forward to working with you to resolve your legal issues. The vehicle has frequently had an issue with the infotainment system glitching which leads to the lkas (lane keep assist), aac (adaptive cruise control), and lane departure system to fail while the vehicle is in motion. Had to completely turn off the vehicle and restart it for it for engine to fire back up. My car continuously is without a instrument panel (where my speedometer is and other important safety info) and is without a audio unit, cannot use any features. The contact owns a 2019 honda pilot. The vehicle had yet to be repaired. I am very disappointed that a vehicle this new would leave me stranded in the middle of the road. The contact was not informed when the repairs could be completed. I took it in to the dealership, they kept my car for almost a month and finally gave it back and stated that the wire harness was loose, or not properly installed and they had re done it properly. Ultimately, this causes several issues. Auto restart after stop does not seem to be functioning. They have replaced numerous wiring harnesses and done software updates. Very dangerous have to put on flashers while people go around me. When this happens , both display screens turn off and go black, which are huge safety concerns. The electrical systems would reset (or restart) several times a day without logical reasons. The vehicle needs to be turned off, and restarted. This is a safety hazard especially when using speed control or other devices. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I have a video of an event, but it could not be uploaded. And possible missing welds. The ICE would kick in frequently even when I didn't "ask" for it. Uploading one invoice of many. WHILE DRIVING THE CAR IN MOTION, THE INFOTAINMENT SYSTEM PERIODICALLY AND RANDOMLY WILL LOSE CONNECTION AND BLACKOUT. The contact owns a 2019 honda pilot. The likely cause, listed in the bulletin: it may be possible that debris from the machining process has been causing internal wear in the high-pressure pump and/or the injector. I just bought the car in February of 2022. We research hundreds of models each Call (520) 795-4440 for more information. The issue is related to the honda infotainment system. Bulletin number 20-058. "The transmission sometimes shifts hard, not smooth." Again, Honda is mum on the problems. The car downshifting and stalling for a few seconds before being able to accelerate again. The 2019 honda pilot brakes are a known safety problem. 1st: in march 2022 (approx 35,600 miles on the vehicle), the vehicle completely shut down after attempting to accelerate back out of the auto-idle stop mode. After checking the engine computer they could find no fault codes for the check engine light flashing the day before. Because you have to constantly apply a high pressure, I've developed sciatica nerve pain in my right leg. Honda infotainment issue: purchased a new 2019 pilot (touring) with 22 miles on it on 22 july 2019. It has the very real potential to cause injury and death and needs to be corrected as soon as possible. This is so dangerous. The car that was hit had someone standing behind it loading her groceries, the force of the impact caused her car to hit her and knock her to the ground. I dont understand how they get away with this bc I researched and found nothing wrong until I looked for the specific problem then I read all this. I called the dealer and they said it's probably the battery. The fuse panel may be opened by pulling down on it. I truly like the honda pilot, traded in a 2016 exl for this new car. Also, the sudden shut down of info system's light changes the interior ambient lighting and could be a possible cause of an accident while driving at high speed. -automatic start/stop feature -vehicle's engine did not restart after the auto start/stop engaged while in rush hour traffic. So its not the most expensive repair in the world, but still, thats $500 youd rather not have to spend on car repairs. When driving and coming to a stop the idle - stop engages but when the brake is released the engine does not restart. There was a police report filed. Also when the odometer goes black, we are unable to see the speed of the car hence increases the likelihood of exceeding speed limit unknowingly. I was very frightened so I took a few minutes to calm down. On the highway traveling at ~60mph traveling straight away and the brakes slammed on without reason and almost caused a major accident. But pressing the gas pedal to resume travel, vehicle immediately shuts down. However, when releasing the brake, which is supposed to turn the engine back on, the engine stalls and takes several attempts to restart the engine via the push button starter. The vehicle was taken to the local dealer gardena honda located at 15541 s western ave, gardena, ca 90249 and repaired under nhtsa campaign number: 20v440000 (electrical system) however, the failure recurred. My 2019 honda randomly brakes while I'm driving almost causing someone to rear end me, and other times almost causing me to be in accidents. The contact owns a 2019 honda pilot. I have videos to provide proof (can not attach them). It has occurred with our car on the highway, city streets, and parked. Sit back and let the experts work out your lemon case at no cost to you. 24 degrees f). Our representation is at no cost to you, meaning you will not be charged for our services. It happens when the phone is connected via bluetooth and when it is not. I'm not sure if there are codes in my vehicle that could be retrieved. The culprit is honda integration with apple's carplay. On one occasion several weeks back it acted as if it did not want to start and then today I was completely stopped and stuck at a light, blocking traffic. In November 2020, they issued another pair of service bulletins, including this one for the 2017 and 2018 models, and one covering the 2016 Pilot. We had to stop at another stoplight and the vehicle shut-off and would not re-start. The maryland emission officials are also aware that most 2019 honda pilot is failing the emission test. You could also have a faulty gas cap, so check it first. I drove our honda pilot during a moderate snow storm. The vehicle had to be turned off and restarted and the vehicle to operated correctly. There are two oxygen sensors at each end of the converter, running on the same voltage. Those were the two most severe cases; according to honda this happens after 5 attempts to start the car. The american honda automotive was not helpful when I informed them of the issue. Can't see what saftey features are on including speed. I have realized that I can turn this feature off, but it defaults to it being on everytime you start it again. I TRULY LIKE THE HONDA PILOT, TRADED IN A 2016 EXL FOR THIS NEW CAR. . Once to a safe spot after several more minutes of driving I put it in park and turned it off. If something is actually happening on the road it is difficult to think about how to respond because the car is freaking out. I had to rent a vehicle and they called and said they need to drive it because I fueled it up before taking it in and it needs to have 3/4 tank or less. The sensor was triggered and the airbag system "attempted" to inflate. 8 days after purchase and less than 200 miles, the rear entertainment screen stopped working. After only 2000 miles the system began having issues. The contact stated that the vehicle was taken to the dealer to be repaired under nhtsa campaign number: 21v932000 (structure, latches/locks/linkages). Read more about the firm. Although honda says this failure could be due to a pre-existing rock chip, this is highly unlikely since this is not the windshield, but the rear hatch glass. Call our Helpline today! Honda must fix the issue otherwise someone will lose life for sure. The figures and performance of the 2019 Honda Pilot are far superior to its competitors and the fact that it's a Honda makes maintaining the Pilot an easy task. And there is a cracking static sounds it makes. Often, drivers who experienced these warning signs pulled thecar off the road. My head smashed into the steering wheel and the airbag system never properly inflated. Nevertheless, the control panel continues to sporadically shut down while the car is in operation. While driving the car in motion, the infotainment system periodically and randomly will 'lose connection' and blackout. If there are any technical service bulletins for which youre eligible, youll find out about these. This is especially true if the a/c is running. My incident occurred approx. If you asked yourself the question, Should I buy a Honda Pilot?, answered yes, and boughta model that was manufactured between 2016 and 2018, you might end up running into a fuel supply system problem. Honda system needs to be updated with nhtsa system. This is what I must now do when I first start my engine on. Took it the the dealer they said fuel injector and timing belt. So, all you need to do is punch in your number and see if you have anything you need to get taken care of. This happens everyday, several times a day. Now the acc has stopped working. I've also read that this issue has been identified in honda cr-v's and accords. I have had expenses getting this issue looked at and getting new batteries, which did not resolve the issue. Honda Roadside indicated it should be towed and sent out a flatbed truck. I believe it went into the idle stop mode just before this happened. When releasing the brake engine did not start and dashboard display said to put car in park and press start button. 2019 Honda Pilot transmission problems with 14 . My was refunded back. One other occasions the start stop has failed where the car does restart but the entire car resents and delays me from moving until this is finished. The contact stated that the instrument panel intermittently stopped illuminating. This has always been an issue My 2019 pilot elite has 16,400 miles on it just started a couple months ago where I would get to 2425 miles an hour in the car with lunch or lurch it happens also sometimes when I get to 30 some miles an hour it all lurcher lunch. The manufacturer was not made aware of the failure. I looked down and noticed that my car had shifted itself into neutral? They connected me to aaa which I had to pay out of pocket for towing. I initially noticed it at low speeds, but now it's doing the same thing at higher speeds, but always when it's a low rpms. The dealership indicated they were doing me a favor to "help you out" and this was a one-time thing. HOW COULD PEOPLE INVOLVED ON THE CAR BUSINESS NOT KNOW OF MAJOR PROBLEM THAT 1000S OF PEOPLE ARE HAVING, IT IS LIKE THE HONDA CORP PASSED THE WORD TO PLAY DUMB. This has happened at traffic lights/stop signs in traffic at least 15 times in the past 2 months. Has the problem been reproduced or confirmed by a dealer or independent service center? Microphone on car phone randomly stops working causing major safety issues. During that visit, they were not able to duplicate our engine stalling issue (see service record attached). The engine will continue running but there is little to no power when stepping on the accelerator. The third issue is the long pause after I go from reverse to drive. When informed about this to honda, honda was referring to geico, that they will do the investigation. Front and rear proximity safety sensors don't function appropriately. We have contacted honda and they have refused to do anything about this. This has resulted in the need for roadside assistance, several times (the car requires a jump). The use of the backup camera, radio, gps, and any of the features on the screen are not usable. The ability to think clearly & respond to unsafe situations is so important in those first few seconds. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. The rate of incidence for emissions problems is low, coming out to just one affected Pilot for every thousand sold. Rear hatch alignment was also not installed properly from the factory and required a body shop to attach it correctly. Vehicle is right now at dealer and they said they are going to charge me for finding out issue. Please help me? It did it three times. how long does lemon balm stay in your system; marlin 1894 tactical stock; brian henderson jr obituary; pasteurized milk ordinance 2021. kevin gates moroccan father; lexington plane crash 81 dead. But they were notably quite worried about the possibilities of this and immediately asked to hook a computer up to my car to try to find an error code. During stops, when I release the foot from the brake pedal, car suddenly shuts off, which becomes a safety issue. I purchased brand new elite 2019 pilot in april of 2019. I did not feel any pulse or collision. When clear I accelerated onto the road. This was a dream come true to me. Based on the information the contact has seen and learned from various honda dealers, the honda motor company is aware of this design flaw, as it has affected thousands of their vehicles. Engine will not restart after idle stop engaged. 6/22. Have since them found numerous similar reports with 2019 pilots on this site and others with all reporting honda not admitting to a systemic problem and also no permanent repairs. Goes on and off 5-6 times with in a 5 mile drive to work. I turned the engine off then restarted the engine. This issue has happened several times since buying the pilot in 2019. Center display and dashboard display go blank while driving. The failure mileage was approximately 100. It restarts after about 10 - 20 seconds. FIRST IT STARTED WHEN BLUETOOTH WAS CONNECTED, IT WOULD SOUND LIKE A CRACKING NOISE, LIKE STATIC. Hoping it doesnt have this problem consistently. This is the second time this happened. Car goes into neutral and has to be turned off and back on to restart. The manufacturer was also notified of the failure. Whats your name? Individual results may vary as outcomes are determined on a case by case basis. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? As long as you catch it early, you should be able to prevent any long-term damage from occurring. Apparently the honda engineers aren't aware of why this is happening! First: Read the notice carefully and don't ignore it. We took the vehicle in the next day for a full diagnostic. The engine ran like I had a bad spark plug, the check engine light was blinking and it threw a code. I took the vehicle to the dealer for the repair. The battery could not be jump started. Is it safe to drive with Emissions System Problem message on dashboard? Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). The backup camera goes out. I waited over 4 hrs. I then continued a few miles which I had remaining to my house and the vehicle would accelerate very poorly and the engine would shake under acceleration. I was not able to put it in drive, there was a notification that the car needs to be started before going into d. Finally was able to turn off the car. The emergency flashers wouldn't work nor doors or windows and I was stuck in the middle of the road with my children without hazzard lights. A defective O2 sensor on the exhaust is typically the source of an emissions system problem on a 2017 Honda Pilot. THE VEHICLE WAS TAKEN TO FIRST TEXAS HONDA TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. OK, all fixed for now. When driving the vehicle, these messages shown on the screen from time to time: brake, emission systems problems and low tire pressure. Also, the brake pedal traveled to the floorboard when the brake pedal was depressed. Restart is not always immediate. As well as back door issues. 5 volts and 400 on cold crank. I HAVE TAKEN TO HENNESSY HONDA IN WOODSTOCK, GA FOUR TIMES AND THEY HAVE NOT FIXED THE PROBLEM. The contact took the vehicle to a local dealer where they informed the contact of a recall on the vehicle nhtsa campaign number: 20v439000 (back over prevention, electrical system) and performed the recall repair for the failure but that did not fix the failure. When I connect my $50 obsolete OBD2 scanner most of the time there are no codes! I drove my vehicle that evening and while driving all my lights came up on my dashboard again. Engine running with gear in park. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports. I have taken the car to honda service few times already, but they were unable to find any issues. Sometimes the hesitation is kinda jerking you a few times, but other times, its a longer hesitation and your car kinda makes a sound like it all of a sudden just decided it was going to kick into gear and start going again. If you have a scan tool or a code reader, you can do it yourself. To me, this is a major hazard. 9/8/20 at 7:45am a clear sunny morning on my way to work. As the fuel injectors cannot deliver enough fuel, the mix of fuel and air in your combustion chamber will become unbalanced causing your engine to misfire. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. I have no idea of how fast I am going or if there are any emergency warnings. As my car was still under warranty when I reported the issue. The contact stated while stopped, the vehicle independently shifted to neutral. **cruise control** - dangerous and puts me at risk for even speeding tickets. I am pursuing other means of taking action against honda. The dealer is now being told to replace the speedometer cluster which is back ordered from honda. Very frightening. When I brought the car to the dealership, the service advisor told me he had been getting other complaints about the same problem for this vehicle. My 2019 pilot continues to randomly turn off. Auto restart after stop does not seem to be able to duplicate our stalling. On without reason and almost caused a major accident think clearly & respond to unsafe situations is so important those! Research hundreds of models each Call ( 520 ) 795-4440 for more information pull out when brake. Vehicle independently shifted to neutral: purchased a new 2019 pilot in april of 2019 i connect my 50. 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Respond because the car will not be charged for our services replaced numerous wiring harnesses and software...