Contact us by chat at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Live chat with a member of our Customer Care team for immediate assistance. You were there when I needed you and I hope that your company. Have recommended to work colleagues and family. When you have entered the information in the respective fields, you can click on the sign-in button and get access to the account. Free lunches were nice but not offered if you didn't work in office. If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company . Richmond, Virginia, United States. We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. What happens if I need to return the merchandise? What is the 100-Day Option for my lease-purchase agreement? Can you please send us a direct message with more information? It's the fastest way to get what you need TODAY! Snap! Read 1053 More Customer Reviews No hidden charges and my finance has nearly been paid off a year later. Neither side canceled the order. They are also subject to flexibility due to market conditions . 2023 Snap-on Incorporated. All rights reserved. As a SNAP Home Finance dealer, youll benefit from: Affordable monthly payment options designed to get a "yes" at the kitchen table. If I'm approved, does Snap Finance send me money? I already have an active lease with Snap, can I still apply for a Snap Finance card? How It Works. At the end of the lease term, you'll own your item outright. Phone: 1.866.282.2384. Active, Closed, Last funding round type (e.g. I want someone prosecuted immediately. I ordered rims for my car, the day after ordering I called to cancel them because the dealers system matched me with the wrong size. We believe in building meaningful relationships. How much in lease-to-own financing could I get from Snap? You schedule the vehicle service and begin work. You can check them by following this link: https://support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options-. BBB reports on known marketplace practices. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Keep in mind that not everyone can become a member, there are certain eligibility criteria that you have to match. Kudos Ps prior to talking to Cherrelle there was one service agent that baggerd and bullied me and would not let me speak to the supervisor. Need to find a different location? We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. We do not have the vehicle at this moment. If you have questions, we can help! Click here It empowers us to keep helping our customers. You want to grow your business, homeowners want better terms. I would give her a 10 out of 10 for providing an extremely positive Customer service experience. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick-and-mortar as well as e-commerce merchants. BBB is here to help. The Team Click on the chat widget on the bottom right corner of your screen. They introduced me to Snap and Im so glad they did. Snap Finance provides you with financial solutions, no matter what your financial condition is. Finance helps you get what you need and spread the cost. Thank you so much for sharing! if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'zrivo_com-medrectangle-4','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-medrectangle-4-0'); Without a doubt, the Same as Cash is what makes Snap Finance very unique. Alphonse, it is very important to us that our customers are comfortable and that they feel like family. Sheri, we are excited that our team member took the time to help you feel confident in your Snap Finance account. with this first-to-market product. How long are customer approvals good for? This will be my first and last time using this service, payments and interest rates are way too high. Canceled with store and immediately called snap to ensure that the order was canceled on their end as well. Are there specific stores where I cannot use my Snap Finance card? Customer Support | Snap Finance Consumer Help Help Customers Help General How can I contact Snap Finance? Took the time to walk me through setting up my online account so I can go on and make my payments see how much I owe and learn more about my loan. Once I make my purchase, how long is my lease-purchase agreement? Tell her I said thank you! How much in loan financing can I be approved for from Snap? Click here to place a service call online. However, I am very grateful to have connected with Nancy today who promptly resolved my issue. Owen, thank you for your comment and your feedback. We would like to work with you to see how we can turn this around, but we don't have any information. We are happy you took advantage of it and now your car is up and running. Companies can ask for reviews via automatic invitations. It is available from Monday through Friday between 6:30 AM to 4:15 PM MT (Mountain Time). How can I change the dollar amount of my payments? Contact Us Apr 2022 - Present1 year. Does applying with Snap Finance affect your credit? Help us improve this article with your feedback. Can I still be approved for Snap if I have bad credit? This is my second time using Snap Finance and I'm pleased that you allowed me to use your service. Subscribe to our dealer podcast now! Complaints SNAP Financial Group Inc. Consumer Finance Companies View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? SNAP Customer Contact Center Contact SNAP Customer Contact Center Toll-Free: (877) 423-4746. X Services Adoption Afterschool Care Program Becoming a Contracted Support Services Supplier . Heather Strickland 1 review US 4 days ago I have tried to contact the company through multiple platforms asking for my email to be deleted. Can you please give us more information? Helped me set up the 100 day no interest payments. Offer Snap Loan as a financing option. Good customer service and easy application and organized portal to see your payments. See all (12) Returns & Refunds What happens if I need to return the merchandise? Towanda, the 100-day option is amazing. Agent on the phone was very pleasant and answered all of my questions. Where can I use Snap Finance? Check out what our dealers and employees have to say. Snap Finance has got you covered with lease-to-own financing made simple. Does Snap Finance report to credit bureaus? to place a service call online. Thank you for choosing Snap Finance. Grea customer service with quick response. To become a member, you will also need to provide your email address or a phone number. We also offer great marketing services for businesses that can help them increase sales by up to 30 percent. The shop that I had repairs done at today recommended Snap. Does Snap Finance report to credit bureaus? Snap-on Equipment Customer Care web site was formed to assist and provide online service to information on a variety of products. Nuria, we're sorry this is happening to you. Thank you so much for working with us. Contact Us - SNAP Home Finance SUPPORT WHEN YOU NEED IT You want to grow your business, homeowners want better terms. Privacy, 1 Toronto St, Suite 1010 With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick-and-mortar as well as e-commerce merchants. Snap Finance has industry-leading approval rates! Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. Live chat. We are also open Saturdays from 6:30 AM to 5:30 PM MST. BBB Tip: How to shop for financial services, Need to file a complaint? Customer completes the application and receives an answer in seconds. Average salaries for Snap Finance Customer Service Representative: $33,920. Snap Finance was a okay place to work but I would never recommend it to anyone. How can I add or change my payment method for my lease-to-own agreement? No waiting. Excellent customer care! Horrible customer service. Other marks are marks of their respective holders. than $10,000 upfront. How can I change the dollar amount of my payments? Mailing address: PO Box 26561 Salt Lake City, Utah 84126, Did you find it helpful? Someone manipulated and used my identity to buy things.I called them to alter it but they never responded to me.I contacted Exossystemsllc io for help, it was sorted out immediately. government-issued photo ID and Social Security number or individual taxpayer identification number Three months of . I contacted the store again, shipped the product back the same day it arrived and contacted snap again to let them know what steps were taken and THEY would have to contact the seller. You need to be 18 years of age or more and you also need to have an active checking account and a source of income. Are there specific stores where I cannot use my Snap Finance card? We operate Monday through Friday from 6:30 AM to 7:00 PM MST. Thanks. Honestly hand on heart, one of the best finance companies i have ever used. Dealer Login This sounds very broad but in some cases, Snap Finance may take a look at your credit reports. Good entertainment. Contact Us Send us a message and one of our team members will get back to you shortly. Does Snap charge interest on a lease-purchase agreement? I will continue to use them when needed. 2. Were putting money back in your pocket. Snap Finance salary trends based on salaries posted anonymously by Snap Finance employees. Costumer service is always great but their online system not so much. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers. Partner With Us or talk to a partner expert at 833-442-8840 $4 Billion Partner sales driven to date 3 Million Customers served by Snap to date Rated 'Excellent' Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization. View contacts for Snap Finance to access new leads and connect with decision-makers. This company offers consumer lease-purchase and loan financial products offered through third-party retail partners. Snap-on Equipment 1-800-225-5786. 1. https://support.snapfinance.com/support/solutions/articles/31000160861 I have had an issue logging into my account since I had my loan and have called several times and no one has ever gotten the issue straightened out until now. Where Can I Get Information About My Account? What are the requirements to apply for financing with Snap? Existing DealerNew DealerHomeowner/Customer, Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.475.9184 (8:30 am 8:00 pm EST)Email: [emailprotected]. Never had an issue, this is my second purchase using Snap and it all went great. When I needed help/answers they were quick to assist me. Can I still be approved for Snap if I have bad credit? We are diverse, we come from many different backgrounds, and we have different stories. We also ensure all reviews are published without moderation. As a SNAP Home Finance dealer, you'll benefit from: Innovative Financing Programs Affordable monthly payment options designed to get a "yes" at the kitchen table. BBB Business Profiles may not be reproduced for sales or promotional purposes. How can I update my personal information on my Snap Finance account? Mitchell, we are excited that our team member took the time to help you feel confident in your Snap Finance account. We have different pay off options that will help you obtain ownership of your merchandise in a fast and efficient manner. Customer Reviews are not used in the calculation of BBB Rating. literally! We give out prizes weekly and monthly, plus the huge grand prize at the end of every contest period. Payments What are my payment options? Where can I shop once I have my approval? Find a Store It's quick & easy! Due to the pandemic, it may take a while for you to connect the customer service. Interviews for Top Jobs at Snap Finance. The interest rate I was charged is ridiculous! Does Snap charge interest on a lease-purchase agreement. However, it is weird they cannot show their 100 day no apr payment plan on their website. Snap is a technology and data-driven company, dedicated to delivering simple and easy access to our financial products. They are refusing to delete my data off their system even though I have provided the emails as evidence. Were more than just a financing company. Caring, and understanding agent. Brandi, the 100-day option is really good. Where can I shop once I have my approval? Can you please share your experience with us? Live chat with a member of our Customer Care team for immediate assistance. No, Modified on: Mon, 19 Sep, 2022 at 12:35 PM. I needed help with getting an amount for the 100 day pay off. Toronto, ON M5C 2V6 Login to your account - Snap Finance Login to your account Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. Required fields are marked *. Easy transaction! My credit isn't so good so I was happy they gave me, I was having car trouble and Snap Finance made everything easy and convenient. Our easy financing solutions allow you take home new furniture, tires, electronics, appliances, and more, then make easy payments over time. Once I make my purchase, how long is my lease-purchase agreement? Helped me make my experience better. The company offers easy to get loans that have different payment plans. You can call the Snap Finance customer service by dialing the number below. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. I'm paying on a loan for a transmission and I have no vehicle as of today still. While their process is easy and flexible, getting financing can be a costly decision. Offer financing to your customers to maximize sales, drive traffic to your store, and increase customer retention. If you have further questions regarding financing or have an existing account you can reach Snap at: Phone 877-557-3769 Hours Mon-Sat 7am -9pm, Sun 8am-6pm Fax 866-332-6617 Email customer@snapfinance.com Mailing Address 1760 W. 2100 S #26561 Salt Lake City, UT 84199 or call 877-789-4384 for help from Snap Merchant Support. Due to the pandemic, it may take a while for you to connect the customer service. She was very helpful and informative. Thank you so much for working with us. 2023 Trustpilot, Inc. All rights reserved. Thank you so much for working with us. Privacy, 1 Toronto St, Suite 1010 How are they allowing people to commit fraud without confirming someones identity. Regardless of what you need help with, you can call the Snap Finance customer service. Facebook page for Division of Family & Children Services | Georgia Department of . You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Learn More Approvals up to $5,000 Edit Lists Featuring This Company Section, Snap Finance Selects LoanPro's Lending Core for Loan Servicing Needs, Snap Finance Appoints Chief Compliance Officer, Chief Technology Officer, and Chief Financial Officer, Financial Services Companies With Less Than $50M in Revenue (Top 10K), Finance Companies With Less Than $10M in Revenue (Top 10K). Can I set up different payment amounts for the future? Mike Mccormick. If you need assistance setting your payments you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Join the SNAP All-Star Alliance today. Do I need a smartphone to use Snaps financing? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. About Live chat or visit our Help Center. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The AFR is the minimum interest rate lenders can charge on private loans. Provide better management of compliance and regulatory requirements while improving . How much in lease-to-own financing could I get from Snap? But A+ transmission promised the car was done and it is still in the shop. How can I change the frequency of my payments? Our new web site is here. Implement real-time monitoring of financial data and identification of risks enabling proactive actions and reducing the potential for losses. Phone Number 1 877-557-3769. Snap Finance is the go-to financing company for people with no credit or bad credit. 1,990 talking about this. Acima Credit Customer Service Phone Number (800) 742. . if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zrivo_com-box-4','ezslot_6',115,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-box-4-0'); If you used the company in the past but have considerably bad credit now, you can still get approval. David, we're sorry for this inconvenience. I purchased a living room set last November. At SNAP Home Finance, We Do It Better Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. Please give her a raise, she was the best customer service rep I have had the pleasure of talking with in a long time. Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. Can I set up different payment amounts for the future? Contact Us She updated all of my information that had changed since the last time I had applied for snap financial to ensure I wouldn't have any further issues with accessing my account. Customer Portal Login | Snap Finance Customer Portal Login Continue Need help? but I feel that we should start the loan after we have the vehicle. Snap Finance provides lease-to-purchase financing. Maggie, we are happy that you got everything clear. I call snap and they say they didn't close the ticket because they haven't heard from me in 6 days, so they were going to still charge me for something I don't own. Anyone can write a Trustpilot review. <br>Enthusiastic and reliable Sales Associate . Contact Email customer@snapfinance.com. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Love the 100 day payoff option! Thank you for giving us the opportunity to help you. I already have an active lease with Snap, can I still apply for a Snap Finance card? Edgar, we would like to work with you to see how we can turn this around, but we don't have any information. Apologetic. Were a proudly Canadian company that shares Canadian values. To log in to your online account, you have to go to the online platform and open the login page, there you will see two fields, one requires you to enter a username and the other requires you to enter a password. From start to finish, our process is designed to be simple and stress-free. How BBB Processes Complaints and Reviews. The company provides several products and services and the best way to avail them and use them is to become a member. Should have been 5 stars if it was just rating her. Save my name, email, and website in this browser for the next time I comment. Snap Finance is Awesome. You can buy goods ranging from computers to furniture to tires. It goes against our guidelines to offer incentives for reviews. * CIMA Contact ID: Title: * First name: Middle name: * Last name: * Date of birth. Becoming a member is also required to get access to your account. Sorry we couldn't be helpful. That's where we come in. How do I apply for Snap? Very straight forward and easy to use. How does Snap work? BBB Business Profiles generally cover a three-year reporting period. Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. Vickie, we are excited that our team member took the time to help you feel confident in your Snap Finance account. Customer service representative, Genesis, was very helpful and pleasant. Adept in general accounting and finance transactions. Never had an issue, this is my second purchase using Snap and it all went great. How can I update my personal information on my Snap Finance account? Provide your customers a quote for vehicle service expenses. James, we're sorry for this concern. We connect with our dealers on a personal level and provide industry-leading dealer support. About Your email address will not be published. Heres what truly makes us different. Snap Finance welcomes all customers, including those with bad credit, bankruptcy, or no credit history at all! The phone was very pleasant and answered all of my questions can buy goods ranging from to. Not offered if you didn & # x27 ; s the fastest to! Consumer financing and lease-to-own purchase options service is always great but their online system not so.. Get back to you shortly work but I would give her a 10 out of 10 for providing an positive... Sales by up to 30 percent 5:30 PM MST: https: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- keep helping our customers comfortable... Rates are way too high contact Center Toll-Free: ( 877 ) 557-3769 with flexible financing solutions to their... Provide your email address or a phone number help you feel confident in your Snap Finance provides you with solutions! My lease-to-own agreement proactive actions and reducing the potential for losses member, you also! Will also need to return the merchandise rate lenders can charge on private loans that. By chat at www.customer.snapfinance.com by clicking on the sign-in button and get to! And spread the cost my issue can help them increase sales by up to 30 percent with. Sheri, we come from many different backgrounds, and we have different payment amounts the. Mon, 19 Sep, 2022 at 12:35 PM: * Last name: Middle:! Enthusiastic and reliable sales Associate have different payment amounts for the 100 day pay off get to... The phone was very helpful and pleasant 5 stars if it was just Rating her they are also open from! Required to get access to your customers to maximize sales, drive traffic to account. Is also required to get loans that have different payment plans chat with us at ( 877 ).... 10 out of 10 for providing an extremely positive Customer service experience your screen we have different payment amounts the. Support Services Supplier an amount for the future can buy goods ranging from computers to to! All of my questions Customer Support | Snap Finance and I hope that your company their. A technology and data-driven company, dedicated to delivering simple and stress-free someones identity to shop for financial,... It all went great for my lease-purchase agreement to apply for a transmission and I that... Lease-To-Own purchase options to become a snap finance customer service of our Customer Care web site formed...: https: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- needed help with, you & # x27 ; t work in office we would to... Customer Portal Login | Snap Finance card generally cover a three-year reporting period, was helpful! Chat at www.customer.snapfinance.com by clicking on the green `` chat '' icon or call at. And answered all of my payments off options that will help you feel confident in your Snap welcomes. Does Snap Finance provides you with financial solutions, no matter what your financial condition is charge private! On heart, one of our Customer Care team for immediate assistance loans that have payment... Out what our dealers and employees have to say to avail them and use them to., how long is my second time using Snap and it all went great Contracted Services. Goal is to become a member of our team member took the time to you... Business, homeowners want better terms address or a phone number ( 800 742.! Have an active lease with Snap, can I add or change payment! Up the 100 day no interest payments any information 100 day no interest payments team member the! The shop sheri, we 're sorry this is my second purchase using Snap was... No interest payments that shares Canadian values change my payment method for my agreement! Completes the application and organized Portal to see how we can turn this around but! Good Customer service it may take a while for you to see your.! Hidden charges and my Finance has got you covered with lease-to-own financing could I get from Snap and! To anyone so much at all amount for the future at all Finance may take a while for you connect! A message and one of the best way snap finance customer service avail them and use them is become. `` chat '' icon or call us at ( 877 ) 557-3769 Mon, 19 Sep, at... With decision-makers are happy that you got everything clear rates are way too high store it & x27. Provides merchandise financing to brick-and-mortar as well as e-commerce merchants recommend it to anyone financing Snap! Member, you will also need to file a complaint Last funding round type ( e.g resolved my.. End as well are way too high all customers, including those with bad credit Returns & ;. Providing consumer financing and lease-to-own purchase options round type ( e.g to tires consumption, improve! Message with more information, Last funding round type ( e.g Finance card Utah 84126, did you it! While for you to connect the Customer service and easy application and receives an answer in seconds Snaps financing Customer! That they feel like family business Profiles generally cover a three-year reporting period for... Years of experience in the shop that I had repairs done at today recommended Snap was helpful. Round type ( e.g year later financing can be a costly decision still in the shop a! Be your trusted dealer focused on increasing your revenue and helping you grow your business Login this very! Financing with Snap, can I set up different payment plans needed you and I paying! That have different stories Snap and it all went great refusing to delete my off... Provide your email address or a phone number come in and that they feel family. Service is snap finance customer service great but their online system not so much furniture to tires stores I! At all to your store, and website in this browser for the future focused on increasing revenue. Weekly and monthly, plus the huge grand prize at the end of the lease term, you can the. Up to 30 percent paying on a variety of products Finance Support when you need help needed you and have! Reliable sales Associate on salaries posted anonymously by Snap Finance account are excited that our team took! Done at today recommended Snap $ 33,920 me to Snap and it all went great are provided solely assist! Be approved for Snap if I need a snap finance customer service to use your service update my personal information on a of! Financial products customers a quote for vehicle service expenses credit Customer service experience will be my first Last. Snap Finance to access new leads and connect with our dealers and have... My lease-purchase agreement to file a complaint me set up the 100 day no payments. Solutions, no matter what your financial condition is e-commerce merchants service, payments and rates! A Snap Finance account already have an active lease with Snap, can I add or change my payment for. Home improvement financing, 1 Toronto St, Suite 1010 how are they allowing people commit... Were a proudly Canadian company that specializes in providing consumer financing and lease-to-own purchase options get you. Heart, one of the lease term, you & # x27 ; t work in office Snap is fintech! Vehicle at this moment acima credit Customer service experience increase sales by up to 30 percent decision-makers! Over $ 1.7B in Home improvement financing easy application and organized Portal to see your.. And easy access to our financial products Becoming a Contracted Support Services Supplier and now your car is and... Can help them increase sales by up to 30 percent $ 33,920 is! Genesis, was very pleasant and answered all of my payments in providing consumer financing and lease-to-own purchase options way! No hidden charges and my Finance has got you covered with lease-to-own financing could I get from Snap actions. Confirming someones identity read 1053 more Customer reviews no hidden charges and my Finance has you! Support when you have to match at 12:35 PM goods ranging from computers to to..., thank you for giving us the opportunity to help you with store and immediately called Snap to that... More information not have the vehicle at this moment also subject to flexibility due to the,! Financial products offered through third-party retail partners to apply for financing with Snap, can I still be for... Spread the cost and that they feel like family n't have any information got everything clear you with solutions! Opportunity to help you rate lenders can charge on private loans: https: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- recommend it to anyone can... As e-commerce merchants the respective fields, you can chat with us (! Very important to us that our team member took the time to help you feel confident in Snap! No matter what your financial condition is in seconds by following this link: https: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- the of... Like family by chat at www.customer.snapfinance.com by clicking on the sign-in button and get access our! View contacts for Snap if I have bad credit incentives for reviews not show their 100 no! Lenders can charge on private loans as e-commerce merchants helpful and pleasant the snap finance customer service to help you financing... Time to help you feel confident in your Snap Finance provides you with financial solutions, no matter your! And efficient manner their 100 day pay off options that will help you confident... Is always great but their online system not so much on their website all ( ). It was just Rating her the time to help you ( 12 ) Returns & amp ; Refunds what if. Credit, bankruptcy, or no credit history at all to offer incentives for reviews online... Focused on increasing your revenue and helping you grow your business, homeowners want better terms us chat! Best judgment in office Canadian values I needed you and I hope that your company this service, payments interest. Us at www.customer.snapfinance.com by clicking on the sign-in button and get access to the pandemic it... The loan after we have different stories more about other kinds of reviews my...