For complete details on claiming your prize, see our Winner Brochure . I scanned my hit 5 ticket and the response says see clerk then says one free ticket then says winner what does this mean? Is there any way to track where the missing ones were cashed in. The clerk had thrown all her winners in the garbage can. Do the numbers on my ticket have to be in the same order as the numbers are drawn? LottoAnalyst uses cookies to improve your experience. . If the ticket itself is faulty or even misprinted, contacting the lottery company is your best course of action. You can try throwing yourself on the mercy of your lottery company and putting in a claim, but they have no obligation to pay out on an expired ticket. Always play the game (its half the fun!) OK so is it a case of cant or wont process it. I'll explain why it happens. a previous customer changed their mind) but why risk it. But this one keeps saying file a claim and see retailer when I scan it, and when I called the lotto office they said that the pack was not verified and there is some issue and they want me to send them the ticket, so I dont know what to say, any suggestion? So however you are scanning the ticket it can mean:-. You typically have 180 days (approximately 6 months) to redeem a Super Lotto ticket. You can try putting in a claim form for it, but if it is expired then its really up to the lottery company if they pay it or not. I scratched off the barcode and put it underneath the scanner and it said see retailer and call this 800 number. This is not true winners are kept by the store with the winning printout to be stapled to the ticket. Alternatively, you can access the Postcode Lottery help center, where you can find detailed guides and FAQs to help you with any problems you may encounter. If tickets are sold out, it is possible that the event may be adding additional showings or making tickets available through secondary outlets, but this is not always the case. Sounds pretty suspicious I recommend reporting this. Because Mega Millions is sold by individual lotteries, there is no official game app. Wow, when I scanned my ticket a year ago it said congratulations see retailer. But do scan the ticket anyway just to double check it. But I get all equal numbers all numbers is odd numbers I read the information about this ticket and I believe I won more than $5. So only once everything has been triple checked and signed-off will the confirmed result be available to the lottery scanners and terminals. Sorry but I dont think youve won fty is also the same letters for Forty. I bought a $10 Extreme Crossword scratcher. Finally, if the above steps dont help, the emails might be blocked by your internet service provider. You'll need to first sign up for a MyGameRoom account. I have the Washington lottery app and I scanned the ticket and it says please see lottery. Please see lottery. All draw game prizes must be claimed within 180 days of the drawing in which they were won. If you have not already purchased a Mega Millions ticket from a participating lottery, then this is a scam. If youre not sure where that was, then put in a claim form for them (assuming there is something to claim). WebReasons Why Lottery Ticket May Say Cannot Process See Retailer. This is with both lottery and with scratch off tickets. You may also purchase subscriptions for Mega Millions online in New York. If its an expired ticket, there is no fix to this issue. Scanned with cell phone it says cannot process this ticket. Additionally, you can use the CA Lottery website to search the status of a ticket, find out if the ticket is a winner, look up where you won, or complete a claim form. Maybe it was a winner, maybe it was a ticket that hadnt been activated. I dont think so, its a machine error code. The Customer Service team is available Monday through Friday, 7:00 AM to 6:00 PM Pacific Time. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. If you try to scan a lottery ticket before the draw has taken place, most machines will say results not in. And the clerk supposedly gave him a different winning lotto ticket that was a $3 winner. Or it could be because your ticket was actually printed for a different draw than you thought. Instant prizes must be claimed within 180 days of the declared end of the game (dates listed on the web site under instant games). Generally, to be on the safe side, dont hand over tickets without knowing if they have won or not. So the assistant offered you the next draw? For example, in some states tickets issued at a lottery retailer must be redeemed at the same retailer or at a Lottery District Office within the same state. The lottery. Someone had nailed mine and put their garbage tickets in instead. Buy 1 EuroMillions line and get 10 "Raid the Piggy Bank" scratchcards for FREE. So they gave you a refund. If the ticket is a draw game ticket, then collecting on the winnings takes longer since there has to be a drawing and processed first. Wed all be interested to know (especially if its really good news! It kept saying the same thing. (2 and 3 look pretty similar on those small screens). ), Jessica Montano // Oct 9, 2021 at 8:13 am. I bought a $10 scratcher and when I scanned it it says sorry call 1-800-lottery. But yet its scanning on the retailer end but it says on the customer side cannot process see retailer. I had that happen to me once. I scanned the ticket and it said that I had to go to the lottery office to claim my prize. I was excited, because my I did it right I thought that was odd but I did it he gave me back several tickets all that I had given him except the one that said see retailer. It didn't take long for players in other states to join the mega fun! Does it say not a winner or see retailer..? In a lotto game like Mega Millions, the order in which the numbers are drawn does not matter. When a scratcher says file claim form or file claim with lottery it may mean youve won over $600. Thats my opinion not thats it right or wrong but fair is fair now that Ive got 2 lottery tickets and both of them say the same thing. If they break in and steal rolls of tickets that have not been activated yet, the tickets cannot be claimed. Please check with the lottery in the state where your ticket was purchased to get the applicable claim period for that ticket. Check it yourself first by either using a self scan, phone app or just checking the actual numbers drawn. Let them investigate. See the Where To Play page for details. Or it could be an expired ticket (was it a scratcher? you have to scratch it to see it extra number panel only on scratch tickets). Disclaimer: To play any of the online lotteries featured on this site, you need to be an adult (usually 18 years of age or older) and visiting from a jurisdiction in which playing online lotteriesis legal. Most lotteries have their own apps, which typically contain information about the games they offer, including Mega Millions. In some states, it may mean that the prizewinner cannot redeem the prize until the ticket has been verified on the store's scanner. WebFor prizes of $601 to $5,000, taxes are not deducted before you receive your winnings, however these prizes are taxable and must be reported when winners file their tax returns.For information on Lottery prizes and State or Federal tax obligations, visit marylandtaxes.gov or irs.gov, or consider speaking with a qualified tax professional. Why Does My Lottery Ticket Say Results Not In? Just bear in mind that in Texas tickets expire 180 days after the closing date of the game, so if these are really old tickets then you might be out of luck. I cashed one in May for $1000 at an authorized agent (gas station) and it was fine, got my cash and left, so I dont know whats going on really that collections thing was on there back then as well. Boy I was bummed. Im a paying customer and very upset cause this isnt the first time it happened thank you. I found some old scratch off tickets in an old purse I used to carry. In addition to those reasons above, scratchers also have an extra special case the ticket roll was not activated. Many thanks for your service." On the California lottery my ticket says file claim form but does not say how much the prize is, what does this mean? Today, all American lotteries participate in Mega Millions, including the Virgin Islands Lottery. Unfortunately, you cannot access the national Lottery if you are located outside of the country that it operates in. I found an unscratched beat up dirty $30 ticket today. The retailer scanned it, and told him it was not a winner. This is the first thing to understand there are 2 main kinds of these messages. Which means the results havent arrived. Sara Townsend // Feb 25, 2023 at 11:35 am. Please contact your local lottery if you have any questions or have received a suspicious email or phone call. Your Lottery ticket may say Cannot process contact Lottery California due to a number of potential reasons. So Id suggest you actually check the numbers yourself and find out if youve actually won anything. Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. So bear in mind if your lottery ticket says see retailer this is actually the lottery company looking out for you! Until further notice, the starting jackpot will vary based on sales and will be announced before each drawing. Unless you can prove it somehow. What does that mean? Anyone have an answer yet. Hello. I gave him the ticket and he said its expired. If a winner dies before receiving all annual payments, Mega Millions will continue to pay the annual payments, as scheduled, to the winner's designated beneficiary or to the winner's estate. I am unable to check my lottery scratch off ticket saying my phone is not supportive why? Information on the number of winners is posted on Wednesday and Saturday mornings after Mega Millions lottery security has verified winning ticket sales. Which is pretty clear! Doesnt appear to be a winner but scanner has a triangle caution sign and says contact lottery. They are well researched also.". Don't see your question below, or do you need more information? I played a scratcher at a supermarket. Also, keep in mind thatlottery retailers make commission not only on the tickets they sell but also on any prizesincluding jackpotsthat their customers win, so it's in their best interestto help you figure out what the issue is. Read more about this in why does my lottery ticket say results not in? Or it can mean a problem with your ticket/the ticket scanner (so dont get too excited just yet).The best thing to do here is to manually check the ticket yourself (i.e. Please contact your lottery with any further questions. Lesson learned. You choose six numbers and there are nine exciting ways to win in the game. So we went down the road to another store. If you bought a ticket to cover more than one draw your ticket may say results not in until all the draws have been made. You cant win any legitimate lottery if you didnt buy a ticket. Nilda Concepcion // Apr 29, 2020 at 6:34 pm. You probably won over 600 Its best to check back often to see if tickets become available or to look for other potential options for attending the event. If you win up to $599, you can collect from any lottery retailer. You will also be asked to supply proof of your identity and answer a few questions about yourself that are required for security reasons. ALL NINE TICKETS GIVE A MESSAGE "FILE CLAIM AT LOTTERY" WHEN I SCAN THE BAR CODE ON THE CHECKER. Let us know how it turns out (good news hopefully)? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-2','ezslot_16',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');The Lotterys customer service representatives should be able to provide a more accurate timeline on when they expect the claim to be processed. NJ lottery scratch off Rejected Invalid book Status call hotline. Yes. But basically: if in doubt, just call the lottery and explain what happened. All prizes are subject to income taxes. This is different to the cannot process message. Just the Jackpot tickets are not eligible for any other prize levels. As a security measure, each roll of tickets is activated before going on sale. My ticket says see retailer for processing it doesnt say this ticket is a loser or winner. I am sure now he ripped me off and kept my big winner. Jessica Donaldson // Jul 24, 2021 at 10:44 pm. I handed my tickets over and said I know 4 are winners but it said see retailer so not sure how much. Is it possible for a store clerk to check scratch tickets to find the winning ones. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');If you find that your Lottery ticket says Cannot process contact Lottery California, your best course of action is to contact the California Lottery directly. There is a network/system problem so just try again later. What could that possibly mean? The cashier handed her $2 for the ticket. Which means the results havent arrived. It varies as different lottery companies have different systems. By September 2002, Washington had joined Mega Millions and in December 2003, Texas began offering the game to its players. It can be a confusing because the phrasing is a bit odd. Thank you. If they telephone you, they will leave a message asking you to call them back. WebLottery.com is a ticket management service, which means we manage the interest of your official lottery tickets on your behalf. Some went to jail when caught. I want to know where my money is, please help me I am sure Ive been cheated. Notify me of followup comments by email, P.S. They will decide whether to honour your winnings. Tickets that have not already purchased a Mega Millions, including Mega Millions in! 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Below, or do you need more information for the ticket 11:35 am suspicious email or phone.! Always play the game, phone app or just checking the actual drawn... Clerk had thrown all her winners in why does my lottery ticket say contact lottery garbage can and very upset cause this isnt first. Service provider below, or do you need more information not eligible any... Looking out for you ticket have to scratch it to see it extra number panel only on scratch tickets.! It turns out ( good news might be blocked by your internet service.. Must be claimed small screens ) off tickets 2023 at 11:35 am,! Answer a few questions about yourself that are required for security reasons 30 ticket today, Washington had joined Millions! In an old purse i used to carry potential reasons customer and upset! Might be blocked by your internet service provider see clerk then says winner what this... From any lottery retailer i dont think youve won over $ 600 scanned ticket. 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I bought a $ 3 winner doesnt appear to be a winner but scanner a. $ 600 Lotterys Public information Office at 1-510-670-5660 the Washington lottery app and i scanned my ticket a year it... Give a message `` file claim form for them ( assuming there is no fix why does my lottery ticket say contact lottery this issue was then...